Georgia Knight
Southampton
Summary
Highly organized and detail-oriented Business Support/Administrative professional with 5+ years of experience providing efficient administrative and operational support in fast-paced environments. Proven track record in managing office tasks, coordinating schedules, and handling communications across departments.
Overview
8
8
years of professional experience
Work History
Business Support Officer
Southampton City Council
05.2022 - Current
- Managed incoming communications via phone, email, and other channels, ensuring timely responses and effective issue resolution.
- Regularly updated and maintained databases, ensuring accuracy and consistency of information.
- Compiled and analyzed statistical data to create comprehensive reports for management, providing insights to support decision-making.
- Developed strong relationships with team members from different departments, ensuring effective collaboration and timely resolution of issues.
Bar and Floor Associate
Wetherspoons
08.2021 - 05.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced customer satisfaction by providing timely and efficient drink orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
General Warehouse Associate
Amazon
03.2020 - 08.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
Payroll Administrator (Temporary)
South Western Railway
01.2020 - 03.2020
- Processed employee payrolls accurately and on time to ensure smooth operations.
- Improved payroll efficiency by introducing streamlined data entry processes.
- Ensured accurate employee compensation by verifying hours worked and benefits deductions.
Bank Administrator
Solent NHS
02.2018 - 12.2019
- Proven ability to learn quickly and adapt to new situations due to different roles having to be picked up quickly
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Apprentice Administrator
Solent NHS
01.2017 - 01.2018
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
6 GCSES - A-C
06-2016
Skills
- Problem-solving
- Attention to detail
- Organizational skills
- Excellent communication
Timeline
Business Support Officer - Southampton City Council
05.2022 - Current
Bar and Floor Associate - Wetherspoons
08.2021 - 05.2022
General Warehouse Associate - Amazon
03.2020 - 08.2021
Payroll Administrator (Temporary) - South Western Railway
01.2020 - 03.2020
Bank Administrator - Solent NHS
02.2018 - 12.2019
Apprentice Administrator - Solent NHS
01.2017 - 01.2018
Chmaberlayne College For The Arts - , 6 GCSES - A-C
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