Georgia Johnston
London
Summary
Adaptable and experienced front of house leader with a high degree of professionalism. Experience in administration, organisation and project coordination, and upselling products and experiences. Enthusiastic about new challenges and maintains confidence in capabilities and work output.
Overview
6
6
years of professional experience
Work History
Front of House
Trafalgar Theatre
06.2024 - Current
- Requires working many different positions throughout the theatre
- Customer-facing and requires excellent customer service skills
- On the bar, there is a degree of upselling required and the ability to work in a fast-paced environment while still maintaining a high degree of professionalism.
Reception Supervisor
Clontarf Castle Hotel
12.2022 - 06.2023
- Reception supervisor of a very fast-paced environment, with a high-volume of calls, emails and guests requiring attention
- Duties included checking guests in, making bookings, overseeing functions, responding to emails, taking calls and resolving issues that arose.
Reception Supervisor
Reformation Studio
09.2020 - 08.2021
- Greeted clients and visitors and handled all inquiries about memberships, classes and particular needs of the members of the studio
- Responsible for scheduling and sending mass emails, setting up new members and cancelling memberships.
Reception Supervisor and Yoga Teacher
YogaHub
02.2019 - 07.2020
- Dealt with all inquiries about classes and accounts
- Made changes to account details and billing information
- Taught several weekly yoga classes to between 10 and 45 people.
Education
Certificate in Music for Video Games -
Griffith College
Dublin10.2024
Master's Degree in Music Production -
DBs Music
Berlin08.2021
Bachelor's Degree in Music Composition -
The Royal Irish Academy of Music
Dublin05.2019
Diploma in Yoga Teaching -
Yoga Dublin
Dublin05.2018
Level 7 FETAC Certificate in Music Production - undefined
Galway Technical Institute
05.2015
Skills
- Front of House Operations
- Front of House Management
- Office equipment proficiency
- Microsoft applications proficiency
- Schedule Coordination
- New Hire Onboarding
- Policy writing
- Customer Service
- Presentation Creation
- Project Coordination
Languages
English
Native language
Spanish
Intermediate
B1
Portuguese
Intermediate
B1
Interests
Interests include health and fitness, women's health, mental wellness, choral and orchestral music, theatre, literature, and films
Timeline
Front of House
Trafalgar Theatre
06.2024 - Current
Reception Supervisor
Clontarf Castle Hotel
12.2022 - 06.2023
Reception Supervisor
Reformation Studio
09.2020 - 08.2021
Reception Supervisor and Yoga Teacher
YogaHub
02.2019 - 07.2020
Certificate in Music for Video Games -
Griffith College
Master's Degree in Music Production -
DBs Music
Bachelor's Degree in Music Composition -
The Royal Irish Academy of Music
Diploma in Yoga Teaching -
Yoga Dublin
Level 7 FETAC Certificate in Music Production - undefined
Galway Technical Institute
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