Georgia Irving
Middlesbrough,North Yorkshire
Summary
A reliable and proactive individual with strong communication and problem-solving skills, well-suited for customer-focused environments. Due to my background in Retail, Hospitality and Healthcare, I have gained great experience in customer service. Capable of handling cash transactions and maintaining store displays accurately and proficiently with a great understanding for stock management. I am eager to contribute to sales growth and customer satisfaction in the stock administrator role.
Overview
10
10
years of professional experience
Work history
Vehicle Detailer
Fleetspec
Perth, Western Australia
2026.01 - 2026.03
- Kept a clean and safe work space allowing me to work more efficiently, resulting in increased daily vehicle turnover.
- Inspected vehicles before and after detailing to ensure quality service delivery.
- Worked collaboratively with the team on large projects, improving efficiency.
- Ensured compliance with industry regulations by correctly following chemical handling procedures.
Assistant Bar Manager
Down The Road Bar and Grill
Perth, Western Australia
2025.06 - 2026.03
- Provide high-quality customer service while maintaining compliance with RSA regulations
- Manage cash handling and POS transactions efficiently during busy periods.
- Maintain a clean, safe, and organised work environment, supporting smooth venue operations.
- Handle sensitive customer interactions, ensuring safety and adherence to company policy.
- Trained junior staff members in customer service, cash and POS transactions and cleaning duties.
- Opened and closed the bar ensuring tills were counted correctly and procedures were followed carefully.
Sales Assistant
Edge Clothing
2025.06 - 2025.12
- Assisted customers with clothing selection, offering personalized styling advice and product recommendations.
- Provided exceptional, friendly service to ensure a positive shopping experience and build customer loyalty.
- Handled customer concerns and returns effectively to maintain high satisfaction.
- Operated POS systems, processed transactions, and managed cash accurately
- Played a vital role, taking on large responsibilities, in a small team whilst there was no store manager to ensure the store ran smoothly.
Industrial Cleaner
Julie Otis Cleaning
2024.11 - 2025.01
- Adhered to a strict schedule.
- Safely handled a variety of chemicals.
- Employed excellent customer service skills.
- Demonstrated excellent organisational skills in preparing for multiple cleans at numerous locations every day.
Combat Medical Technician
The British Army
2019.08 - 2024.11
- Executed safe medicines management when ordering and storing medications for a field hospital.
- Assisted in the management of a military physio department at a very busy, understaffed field hospital. Contributed to the Ukraine war effort by teaching Ukrainian soldiers life-saving skills, as well as providing routine and emergency medical treatment throughout their training.
- Completed several courses, achieving the CMT Class 1 and BATLS qualifications, reaching the highest possible standard in my role.
- Provided routine primary health and emergency care, across multiple environments and conditions. Managed the clinical preparation for hundreds of soldiers, prior to deployments.
- Deployed within the UK COVID-19 pandemic. Working within multiple departments, including theatre, ICU, A&E, and post-surgery care wards. This is in addition to administering the COVID-19 vaccinations in multiple areas across the UK.
- Provided remote medical support in the Moroccan mountains, where a medical emergency occurred. As the only medic, I treated and led a four-hour medical evacuation from Mt. Toubkal, resulting in a full recovery of the patient.
- Achieved the rank of Lance Corporal in recognition of my leadership and medical skills.
Fast Food Worker
Roseberry Catering
2017.12 - 2019.07
- Independently managed and ran a donut van at multiple events across England and Scotland.
- Mixing donut mix, making the donuts, and serving customers in a fast-paced environment, ensuring high customer service standards and food quality were maintained.
- Played a vital role as a team member on the Hog Roast van, the Burger van, and the Noodle Bar.
- Processed transactions efficiently, handling cash, card payments, and issuing receipts.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks, and brewed teas whilst working in a team of two on a coffee truck.
Waitress
The Jet Miners Inn
2017.05 - 2019.06
- Delivered exceptional customer service experiences.
- Handled monetary dealings proficiently.
- Maintained cleanliness in restaurant and bar areas by strictly following procedures.
- Dealing with high-volume dining, ensuring the care and needs of every customer were met.
Fast Food Worker
The Avenue Fish And Chip Shop
2016.05 - 2018.04
- Prepared food ready for frying, ensuring that the food hygiene measures were followed.
- Cooked the chips in a deep fat fryer, and prepared orders to be served.
- Served customers, processed cash and card transactions, and issued receipts.
Education
NVQ Level 3 - Healthcare Support
Pearsons
YorkSkills
- Outstanding customer service
- Team coordination
- Health and safety standards
- General healthcare administration
- Customer relationship-building
- Communication excellence
- Problem solving
- Brilliant Leadership
- Discipline
- Patient confidentiality and management
- Critical decision-making in high-pressure environments
Timeline
Vehicle Detailer
Fleetspec
2026.01 - 2026.03
Assistant Bar Manager
Down The Road Bar and Grill
2025.06 - 2026.03
Sales Assistant
Edge Clothing
2025.06 - 2025.12
Industrial Cleaner
Julie Otis Cleaning
2024.11 - 2025.01
Combat Medical Technician
The British Army
2019.08 - 2024.11
Fast Food Worker
Roseberry Catering
2017.12 - 2019.07
Waitress
The Jet Miners Inn
2017.05 - 2019.06
Fast Food Worker
The Avenue Fish And Chip Shop
2016.05 - 2018.04
NVQ Level 3 - Healthcare Support
Pearsons