Georgia Hyde

Cision provides public relations (PR) and earned media software and services to help brands shape their future.

• Drive client success across Mid-Market, Enterprise, and Strategic clients, ensuring adoption, retention, and measurable results from Cision’s PR and media intelligence tools.
• Part of the Premium Care Team, supporting at-risk clients and identifying upsell opportunities.
• Develop account strategies, lead business reviews, created success plans and execute adoption plans to maximize client engagement and advocacy.
• Collaborate cross-functionally with Product, Marketing, Account Management, and Sales to resolve issues, optimize usage, and enhance the customer experience.
• Leverage Salesforce, ChurnZero, Jira, Salesloft, and Microsoft Suite to manage accounts, track success metrics, and support data-driven decision making.
• Achieved 100% Gross Revenue Retention (GRR) by proactively managing at-risk clients and optimizing adoption strategies.
• Hosted an event in partnership with 'Women of Customer Success' on AI in action.

Wunderkind is a global performance marketing solution that helps brands acquire and retain customers via owned channels at scale.

• Drive adoption and performance growth for Enterprise eCommerce clients (including luxury brands), ensuring measurable ROI from Wunderkind’s marketing solutions.
• Build and maintain strategic client relationships, presenting to clients and internal teams to ensure satisfaction, retention, and campaign success.
• Oversee, support, and optimize campaigns, collaborating with Product, Design, Marketing, and Sales to deliver actionable insights and results.
• Conduct data reporting and analysis (e.g., Google Analytics) to identify opportunities, solve challenges, and maximize client outcomes.
• Utilize Salesforce, Jira, Google Suite, and Monday.com to streamline workflows, track performance metrics, and support cross-functional collaboration.

Marketing Manager at DMD Limited creators of 'Cindie' an online streaming platform (SVOD AVOD TVOD) operating in Latin America.

• Social media and Email campaigns (Mailchimp) (Paid and Organic)
• Analytical/ Data reporting (GA, Microsoft Excel etc.)
• Graphic Design (Adobe Creative Software)
• Affiliate Marketing
• Building Relationships with clients, agencies and affiliates
• Support PR
• SEO
• Planning Marketing Strategies, KPI's and Budgeting
• Marketing Events

Whalar is a leading global creator company

• Understanding the Creator (Influencer) economy
• Social Media marketing strategy
• Sourcing creators for top clients
• Assisting client meetings
• Creative Strategy brainstorms (my ideas used for top clients)

• Hired for photography for music events
• Worked with paid professional models
• Knowledge on use of studio shoots and Adobe software
• Spent time on location with Declan Browne (professional freelance photographer)