Georgia Hughes

• Ensure the People staff database is effectively maintained, and that all necessary changes are completed in a timely manner. Responsibility, for System Administration functions within the system, reporting any issues to the Head of People or IS where necessary. Ensure all system processes are fully documented and “how to” guides produced.
• To maintain, in a timely and accurate manner, the People database and staff files, contributing towards their ongoing enhancement & development. To provide a professional and high quality service to customers.
• Be responsible for maintaining the organisational structure, position management and vacancy management within the People database as first line System Administrator, liaising with the system provider where necessary. This will include dealing with day to day queries regarding issues that individuals, managers and the People team may be having with the database. Escalate any system related matters to IT.
• To maintain the People database, in a timely and accurate manner, contributing towards its ongoing enhancement & development.
• Ensure contract changes, work pattern changes and any other employment related changes are correctly administered and recorded in the People database.
• Provide answers to queries from staff and managers on matters relating to terms and conditions of employment, recruitment, and learning and development.
• Ensure an effective oversight of all recruitment related activities, supporting the People Administrators during busy times. This will include ensuring all required paperwork is received for recruitment, interview process, new starter process, onboarding and induction process
• Design new new starter paperwork to ensure a better accessability to new staff giving them an easier onboarding experience.
• Processing leavers ,making sure all documents have been received and set on the system ready for Payroll.
• Be a Designated Signatory for the Disclosure and Barring Service; and ensure that all appropriate documents are accurately provided and completed.
• Leaded on recruitment, making sure all recruitment processes have been smooth and assisted managers where they need help, suggested ways of recruitment to help them recruit the best person for the role.
• Assisting People Manger with disaplinaries and grievances, while note taking.
• Carrying on with updating work patterns.

· Undertaking a data cleansing exercise in line with the project implementation plan, considering all impacts of people, their data and the need for accurate and timely information.

· Work with the wider project team to ensure all milestones are met and highlighting any potential issues which may affect set timescales as soon as they become evident.

· Undertake all training required and support the training of other staff members where necessary.

· Documentation of all system processes, and capture all decisions made regarding the set up of the system.

· Support the Head of People with creating a comprehensive staffing establishment in readiness for input into the system.

· Work alongside the People team to ensure a thorough understanding of current processes and identify improvements that can be made.

· Work alongside the Payroll lead to understand the inter-relationships between HR processes and Payroll processes. Ensure comprehensive documentation is produced to capture the inter-relationships and decisions made.

· Establish good working relationships with the project team, the wider business and our supplier project team.

· Created all work patterns and trained team on creating work patterns and basic use of the system.

· Carried out training across the business to managers and staff.

• Answered the phone system, re-routing calls, delivering messages to staff
• Maintained computer and physical filing systems
• Tracking customers and distributors orders
• Placing and taking payment for end customers
• Updating all the records about the trailers
• E.g change of ownership, stolen trailers etc
• Dealing with any parts queries, especially technical.

• In this role I take customers order and serve the customer food and drinks, I also go behind the servery to make the drinks
• I also take phone calls for bookings and any enquiries.

• In this role I took on a lot of responsibly for the age of 16 at the time, I was even offered the managers position but unfortunately couldn't proceed as I was in full-time education
• This role included answering the phone to customers who required help regarding information about the grounds, the history of the place and if they could purchase something over the phone
• I restocked and sold items and helped out in the café.