Georgia Harvey

• Cultivated strong relationships with customers to drive engagement.
• Maintained cleanliness of restauran by keeping on top of dirty tables ensuring they are cleaned as soon as possible
• Conducted regular stock checks ensuring product availability for clients at all times.
• Exceeded targets by upselling and cross-selling products.
• Transported food and drink orders to customers while making sure they are content and if not how to make them content with the service they receive
• Facilitated seamless transactions at check-out counters for quick checkout process.
• Demonstrated products effectively, leading to informed purchasing decisions by customers.
• Assisted customers in product selection, resulting in increased sales.
• Ensured smooth store operations by coordinating with the team effectively.
• Developed rapport with customers for improved loyalty and repeat business.

-Greeted and escorted guests to tables, provided any specific requests they had.
-Served food and drinks to seated customers; ensuring they were happy with the quality of food and listening to any feedback they offered.
-Listened to complaints or concerns from customers to maintain positive relationships between the company and customers and rectified issues.
-Accurately communicated orders to kitchen staff using a handheld computerised ordering device which ensured there was no food prepared in error.
-Presented any special items and offers and provided information about ingredients, checking for potential food allergies.
-Set up a room for children to have their party meals, ensuring the food order was correct and that the party hosts wishes were taken into account, which led to positive reviews for the company.
-Ran parties to a specified schedule which allowed the smooth running of the events room where there were often events each hour.
- Worked as a team with kitchen staff during busy periods which allowed them to fulfill the orders

-Work experience placement
-Wiped down and cleaned seats, tables and surfaces, complying with health regulations.
-Greeted and seated customers. Located items requested by customers.
-Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants

-Carried food, dishes, trays, and silverware from kitchens to serving counters.
-Set tables with clean linens, condiments, and other items.
-Ensured there were supplies of items, such as clean linens, silverware, glassware, dishes, and trays.
-Restocked cabinets and serving areas with condiments and refilled condiment containers.
-Cleared and stacked dirty dishes and carried dishes and other tableware to the kitchen for cleaning.
-Washed glasses or other serving equipment at bars.
-Served food to customers when waiters and waitresses needed help