Summary
Overview
Work history
Education
Skills
Accomplishments
Achievements
Languages
Additional Information
Hobbies/ Interests
References
Timeline
Generic
Georgia Cordes

Georgia Cordes

Welwyn Garden City,England

Summary

Second year undergraduate in Human Resource business management with considerable experience of working in fast paced environments and curiosity of recruitment processes and the implementation of training to employees. Currently seeking a summer internship role associated to HR management in organisations.

Overview

5
5
years of professional experience
10
10
years of post-secondary education

Work history

Customer Sales Assistant (Temp office experience)

Cross and Wells ltd
Sittingbourne, Kent
07.2023 - Current
  • Utilised excel to produce regular purchase orders.
  • Created Customs forms via the Government website
  • Presented effective communication to customers via email or telephone
  • Filing
  • Continuously monitored delivery schedule, liaising with logistic service providers, such as OGL and Global Fruit Point providers, to ensure timelines were met.
  • Maintained compliance with reporting requirements with timely submission of customs documentation.
  • Facilitated smooth clearance by verifying customs and trade documents to establish admissibility, tariffs and appraised value.
  • Gathered and distilled data to compile shipping and customs reports.

Customer Assistant

Morrison's
03.2020 - 07.2023
  • Confidently engage with members of the public, dealing with enquiries and customer complaints, ensuring that a prominent level of satisfaction is achieved
  • Worked in a range of departments, showing flexibility and my understanding of the business
  • Worked effectively as part of a team
  • Displayed good time management skills by meeting hourly deadlines
  • Enthusiasm when it came to training other colleagues
  • Experience in fast-paced environments

Saturday assistant

One To One Hair Studio
10.2018 - 03.2020
  • Took incoming calls and organized bookings and answered emails
  • Conducted stock takes weekly and recorded the results on an excel spreadsheet
  • Produced weekly rota's for other Saturday assistants
  • Confidently engaged with client's feedback and dealt with complaints
  • Prepared stations for stylists before clients arrived- time management

Education

BA Hons - Human Resource Management

University Of Portsmouth

A-Levels - Business

Ridgeway Academy
Welwyn Garden City
09.2019 - 06.2021

A-Levels - Sociology

Ridgeway Academy
Welwyn Garden City
09.2019 - 06.2021

A-Levels - Health and Social Care

Ridgeway Academy
Welwyn Garden City
09.2019 - 06.2021

GCSEs - Including English and Math

Ridgeway Academy
Welwyn Garden City
09.2014 - 06.2019

Skills

  • Self-motivated
  • Keen problem solver
  • Team player
  • Office 365 usage
  • Customer experience
  • Flexible and Adaptable
  • Excellent Communication
  • Problem-Solving
  • Excellent customer service

Accomplishments

Quantitative Methods and Data Analysis :

  • Developed an understanding of statistics and gained techniques to analyze numerical and personal accounts and interpret the results
  • Demonstrated high understanding through producing an extensive report looking at diverse types of model techniques based on a case study
  • Presented high understanding of mathematical techniques through analyzing data on spreadsheets
  • Developed my understanding of the excel platform

Human Resource Development :

  • Explored the role and contribution of HRD practice to the development of employees
  • Demonstrated critical awareness of current issues in HRD
  • Related HR issues to real workplace situations
  • Identified HRD activities from a practical perspectives as a Human resource practitioner and a line manager, such as inductions and disciplinary's
  • Explored the ACAS code development and related the code to a business scenario.
  • Developed an extensive understanding of key concepts of human resource management, such as recruitment processes, legislation, and motivating factors for employees

Managing People in Organisations:

  • Explored the reality of managing in organisations and management of people.
  • Identified key issues in the workplace and developing appropriate recommendations for action.
  • Reflected on own perspectives and experiences of working within the context of effective management theory.

Marketing Principles and Practice:

  • Identified key tools and concepts associated with marketing decisions and applied them in context to a specific organisation.
  • Undertook a marketing audit for Pure gym requiring me to recognise the importance of global marketing, sustainable and ethical marketing decisions whilst identifying key marketing problems and opportunities within the organisation.
  • Lastly, recognise the stages within a marketing plan to differentiate strategic and tactical decision making.

Business Innovation and Development:

  • Explored and developed employability skills through working in a group project, addressing a current social issue. Required effective teamwork and the ability to provide leadership to support success of others. devised new venture ideas supporting my enterprising spirit.


Achievements

English Ambassador:

  • Communicated with students verbally and via online platforms e.g., zoom
  • Organised meetings
  • Mentored younger students with reading on a weekly basis
  • Organised book events and charity days

House Captain:

  • Organised events
  • Communicated with charities via email
  • Motivated students through a rewards scheme

Sports leader:

  • Organise and Run sporting events
  • Provide Innovate ideas for funding e.g., charity runs and donations
  • Presented confidence by speaking in front of large groups of people
  • Took a leadership role


Languages

English
Fluent

Additional Information

Full UK driving license

Hobbies/ Interests

Debating - I enjoy witnessing debates and participating, this improves my vocabulary and heightens my confidence.

References

Karen McCarthy- One to One Owner

  • 07976668508

Travis Lowes- Morrison's department line manager

  • Travis.lowes@morrisonsplc.co.uk

Martin Brock- Personal Tutor

  • martin.brock@port.ac.uk

Ozlem Araci- Personal Tutor

  • Ozlem.araci@port.ac.uk

Fiona Squillaci- Senior HR Manager

  • Fiona.Squillaci@issproduce.co.uk

Timeline

Customer Sales Assistant (Temp office experience)

Cross and Wells ltd
07.2023 - Current

Customer Assistant

Morrison's
03.2020 - 07.2023

A-Levels - Business

Ridgeway Academy
09.2019 - 06.2021

A-Levels - Sociology

Ridgeway Academy
09.2019 - 06.2021

A-Levels - Health and Social Care

Ridgeway Academy
09.2019 - 06.2021

Saturday assistant

One To One Hair Studio
10.2018 - 03.2020

GCSEs - Including English and Math

Ridgeway Academy
09.2014 - 06.2019

BA Hons - Human Resource Management

University Of Portsmouth
Georgia Cordes