GEORGIA COOPER
London,UK
Summary
Commercially focused graduate with experience supporting sales and commercial functions through data analysis, reporting and administrative coordination. Skilled in maintaining accurate pricing and third-party content, monitoring sales performance, and producing Excel-based reports to support business decisions. Experienced in supporting B2B partners with bookings and queries, maintaining system records, and assisting with reconciliations and payment follow-ups. Proactive, detail-oriented and confident liaising with finance and operational teams to ensure accuracy and efficiency across commercial processes.
Overview
4
4
years of professional experience
Work history
Junior Merchandiser
8BitMods
2025.11 - 2026.02
- Monitor product performance and sales trends to support commercial decisions
- Maintain accurate pricing, product descriptions and stock levels
- Conduct competitor and price comparisons to ensure competitiveness
- Support promotions and campaigns with data preparation and reporting
- Liaise with suppliers and internal teams to resolve discrepancies
- Assist with reconciliation and stock reporting
E-Commerce Administrator
Ridgid Toolshop
2024.08 - 2025.11
- Managed product listings, pricing and content across e-commerce platforms
- Ensured third-party website information was accurate and up to date
- Handled customer and trade enquiries via email, phone and live chat
- Processed orders and maintained accurate transaction records
- Assisted with payment reconciliation and invoice resolution
- Generated sales and product performance reports using Excel
Sales Assistant
Flying Tiger Copenhagen
2022.11 - 2024.08
- Delivered high levels of customer service in a fast-paced retail environment
- Supported daily sales targets and stock control
- Maintained accurate till operation and cash handling
Veterinary Receptionist
Companion Veterinary Clinic
2022.05 - 2022.11
- Managed appointment scheduling and client records
- Liaised between clinical staff and clients
- Processed payments and handled sensitive information
- Supported daily administrative operations
Education
MA - Publishing
Manchester Metropolitan University
2023.01 - 1 2024
BA (Hons) - English Literature with Publishing
University of Plymouth
1 2019/2019 - 1 2022
A Levels - English Literature, Religious Studies, Photography
GCSEs - 11 GCSEs including English and IT
Skills
- Commercial & Data Analysis
- Sales reporting and performance monitoring
- Pricing updates and competitor analysis
- High accuracy in data entry and record keeping
- Strong Excel capability (reporting, data handling, analysis)
- Sales & Administration
- Supporting B2B and customer accounts with bookings and queries
- Coordinating product, rate and content updates
- Maintaining accurate system records
- Assisting with payment reconciliation and invoice queries
- Systems
- Microsoft Office
- BigCommerce, WordPress
- Pegasus Opera, Sage
- Adobe Photoshop and InDesign
- Professional written and verbal communication
- Handling enquiries via phone, email and live chat
- Liaising between customers, suppliers and internal departments
Timeline
Junior Merchandiser
8BitMods
2025.11 - 2026.02
E-Commerce Administrator
Ridgid Toolshop
2024.08 - 2025.11
MA - Publishing
Manchester Metropolitan University
2023.01 - 1 2024
Sales Assistant
Flying Tiger Copenhagen
2022.11 - 2024.08
Veterinary Receptionist
Companion Veterinary Clinic
2022.05 - 2022.11
A Levels - English Literature, Religious Studies, Photography
GCSEs - 11 GCSEs including English and IT
BA (Hons) - English Literature with Publishing
University of Plymouth
1 2019/2019 - 1 2022