Georgia Brocklehurst
Macclesfield,Cheshire
Summary
Experienced in managing retail operations, leading teams to achieve sales targets and ensuring customer satisfaction. Skilled in inventory control, staff training, and visual merchandising. Committed to creating positive shopping experience and fostering strong customer relationships.
Overview
9
9
years of professional experience
Work History
Store Manager
Co-op Food
Macclesfield, Cheshire
12.2025 - Current
- Lead and manage day-to-day store operations in a fast-paced retail environment.
- Drive sales performance and consistently work towards KPI targets.
- Recruit, train, and develop team members to maximise performance.
- Manage rotas, payroll, and labour budgets.
- Ensure compliance with company policies, food safety, and health and safety standards.
- Handle stock control and waste procedures to protect profit margins.
- Deliver high standards of customer service and community engagement.
- Implement theft prevention measures to reduce store losses.
Team Leader
Co-op Food
Macclesfield, Cheshire
03.2018 - 12.2025
- Supported the Store Manager in achieving commercial and operational targets.
- Supervised shifts and led teams to maintain service, store, and standards.
- Trained new starters and coached colleagues to improve performance.
- Took responsibilities for cash management and daily reporting.
- Acted as duty manager in the store manager's absence, resolving customer queries and operational issues.
- Planned employee workloads and delegated tasks strategically to meet store requirements.
Catering Assistant
Sodexo Prestige
Macclesfield, Cheshire
04.2018 - 10.2018
- Prepared and served food in a high-volume catering environment.
- Maintained strict hygiene and food safety standards.
- Worked effectively as part of a team during peak service times.
Customer Team Member
Co-op Food
Bollington, Cheshire
10.2016 - 03.2018
- Processed cash and card payments using tills, providing correct change for cash purposes.
- Collaborated with team members to achieve sales targets and improve customer service.
- Built and maintained strong working relationships with colleagues, assisting each other to solve customer queries.
- Managed stock levels on shop floor, replenishing products to maintain optimal availability.
Education
HND - Policing
Macclesfield College
Macclesfield01-2019
Diploma of Higher Education - Public Services
Macclesfield College
Macclesfield01-2018
GCSEs -
Tytherington High School
Macclesfield01-2016
Skills
- Time management
- Stock control
- Performance coaching
- Self-motivated
- Good communicator
- Multitasking proficiency
- Customer service
- Staff training
Hobbies and interests
Leadership and Interests
Vice Captain - Bollington United Ladies Football Club Open Age
- Support team leadership and morale
- Promote teamwork, discipline and commitment
- Balance competitive sport alongside full time management role
Timeline
Store Manager
Co-op Food
12.2025 - Current
Catering Assistant
Sodexo Prestige
04.2018 - 10.2018
Team Leader
Co-op Food
03.2018 - 12.2025
Customer Team Member
Co-op Food
10.2016 - 03.2018
HND - Policing
Macclesfield College
Diploma of Higher Education - Public Services
Macclesfield College
GCSEs -
Tytherington High School