George Wheeler
Caerphilly
Summary
Results-focused professional with proven leadership and management skills in fast-paced environments. Delivers effective problem-solving and customer service that drive organisational success. Committed to teamwork and continuous improvement, ready to apply expertise in enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Construction Worker
GWL service and maintenance
12.2025 - Current
- Contributed to construction of residential and commercial buildings, ensuring adherence to project blueprints and safety guidelines.
- Followed job schedules and schematic drawings to produce work in line with strict specifications.
- Utilised physical strength to perform heavy-duty lifting and manual labour tasks safely and efficiently.
- Monitored health and safety conditions, promptly reporting issues to supervisor to maintain site safety.
- Followed work assignments while adhering to health and safety protocols.
- Removed rubble and rubbish from building sites and maintained site cleanliness.
- Operated under tight deadlines to deliver projects on time, maintaining client satisfaction.
Assistant Manager
Kwik Fit
Pontypridd
02.2023 - 12.2025
- Monitored staff performance, developing targeted improvement plans to enhance team effectiveness.
- Coordinated with senior management to execute strategic revenue growth plans, aligning team efforts with business objectives.
- Oversaw daily operations, ensuring compliance with opening and closing procedures to uphold store standards.
- Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Ensured safe operation of hand and machine tools to minimise workplace hazards.
- Worked closely with mechanics to share knowledge and enhance workshop productivity.
- Detected mechanical faults, analysed root causes, and sourced replacement parts for repairs.
- Disassembled vehicle components to identify and diagnose mechanical faults.
- Repaired and replaced damaged parts on vehicles to prevent future problems.
- Performed routine maintenance checks, including oil changes, tyre rotations, and fluid top-ups, to prevent future mechanical failures.
- Replaced worn or damaged parts, such as tyres, exhausts, and shock absorbers, to ensure optimal vehicle operation.
- Provided repair recommendations and cost estimates to customers for informed decision making.
- Reconstructed and replaced vehicle parts to enhance overall performance.
Store Assistant
Aldi
Cardiff
08.2022 - 10.2022
- Welcomed customers warmly, proactively offering assistance with browsing and purchasing.
- Guided customers in selecting products that matched their tastes, style, and needs.
- Displayed items in line with visual merchandising best practices, maximising sales.
- Helped open shops by preparing tills, sweeping floors and conducting visual merchandising tasks.
- Assisted with in-store and warehouse stock counts, identifying low stock supplies to ensure optimal inventory levels.
- Assisted team on the shop floor to perform precise stock counts, facilitating accurate inventory management.
- Attended regular store training to keep up-to-date in store's regulations, emergency procedures and policies.
- Brought customer issues to immediate attention of supervisor so that they could be handled most effectively.
- Assisted in store closing tasks such as counting cash, mopping floors and organising products.
Kitchen Staff Member
McDonald's
Cardiff
03.2022 - 05.2022
- Maintained smooth operations by organising and sanitising workspaces for service readiness.
- Opened kitchen by deep cleaning and preparing ingredients for service.
- Organised ingredients and restocked supplies to ensure readiness for busy periods.
- Assisted in kitchen closing duties, carrying out tasks such as sanitation, calculating waste and organising stock for next day opening.
- Cleared waste, rubbish, and expired stock from kitchen areas into appropriate disposal bins.
- Deep cleaned preparation tables, workspaces, floors and storage tables as part of routine maintenance.
- Washed utensils and dishes using dishwashers, pressure washers and manual deep cleaning techniques.
Barista
Coffi Co
Cardiff bay
10.2021 - 01.2022
- Greeted and connected with customers, providing personalised drink and pastry recommendations to enhance their experience.
- Maintained highest standards of conduct and personalised customer service.
- Resolved customer disputes with tact and professionalism.
- Maintained calm demeanour during high-volume periods and special events, ensuring smooth service and customer satisfaction.
- Monitored customer feedback on menu offerings, suggesting improvements and new items to align with customer preferences.
- Cleaned and sanitised work areas, utensils and equipment.
- Cleaned equipment, disposed of waste and cashed-up registers for thorough store closing processes.
- Kept workspaces clean and organised, enabling coworkers to easily locate resources and products.
Education
GCSEs -
Bishop of llandaff
Cardiff01-2019
Skills
- Construction techniques
- Problem solving
- Results-oriented worker
- Thrives in fast-paced
- Teamwork
- Exceptional customer service
- Keen learner
- Highly adaptable
- Leadership and management
Accomplishments
- Advanced from Fitter to assistant manager quickly as result of fast learning of mechanical skills and impeccable customer service.
Timeline
Construction Worker
GWL service and maintenance
12.2025 - Current
Assistant Manager
Kwik Fit
02.2023 - 12.2025
Store Assistant
Aldi
08.2022 - 10.2022
Kitchen Staff Member
McDonald's
03.2022 - 05.2022
Barista
Coffi Co
10.2021 - 01.2022
GCSEs -
Bishop of llandaff