George Tanner
Awbridge ,Hampshire
Summary
As a dedicated fourth-year student at the University of the Highlands and Islands, I'm studying Professional Golf to become a PGA member I have Recently completed My Level 2 PGA Qualification. My passion for the industry extends beyond the game, encompassing a commitment to exceptional service and a drive to learn the dynamics of golf and hospitality. I recently completed my third internship at the Buckinghamshire Golf Club. I've gained valuable experience in a professional club environment and am now looking for a role within the industry where I can use my studies and experience to help any company /operation to succeed in its goals.
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Overview
7
7
years of professional experience
Work history
Golf Operations Assiant
Buckinghamshire Golf Club
Denham, Buckinghamshire
04.2024 - 08.2024
- Maintained strong working relationships with colleagues and senior management.
- Answered queries and handled complaints to provide outstanding customer service.
- Coordinated maintenance and cleaning work to keep facility in good condition.
- Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
- Liaised with senior management and provided ongoing reports to share business performance.
- Followed company standards for service and facility quality to improve repeat customer rates.
Golf Services
London Golf Club
West Kingsdown, Kent
06.2023 - 08.2023
- Supported smooth running of events by arriving on-time and well-equipped.
- Identified individual strengths and weaknesses, adapting training programmes to suit.
- Motivated individuals and groups to achieve positive results against set goals.
- Followed company standards for service and facility quality to improve repeat customer rates.
- Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
- Answered queries and handled complaints to provide outstanding customer service.
- Coordinated maintenance and cleaning work to keep facility in good condition.
PGA Intern
Yellowstone Club
BigSky , Montana USA
05.2022 - 09.2022
- Answered telephone to assist callers and take messages.
- Fulfilled customer orders to meet company targets.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered prompt solutions to maintain customer satisfaction.
- Obtained feedback from customers to improve service experience.
- Facilitated smooth running of events averaging large numbers of guests.
- Obtained client feedback to determine improvements for future events.
- Welcomed guests into venues, showing them to carts and where they were needed to be
- Vital team working skills
- Carried out duties with strict compliance to company standards and policies.
- Maintained a high quality of service when dealing with an average of 90 rounds per day
Wellow Golf Club Work experience
Wellow Golf Club
Romsey, Hampshire United Kingdom
08.2019 - 08.2019
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
- Organised files, developed spreadsheets, faxed reports and scanned documents.
- Met incoming customers and provided friendly, knowledgeable assistance.
- Oversaw staff correspondence, record tracking and data communications, resulting in effective automation of office operations.
- Scheduled social media posts using hoot suite inline with social strategy and well-researched optimum posting times to achieve maximum community engagement.
Green Keeper Work Experience
Wellow Golf Club
Romsey, Hampshire United Kingdom
07.2019 - 07.2019
- Executed general gardening duties including edging bunkers , weeding bunkers and repairing divots .
- Ensured the safe, responsible use and operation of green keeping equipment for fairway surface maintenance.
- Operated vehicles, equipment and machinery in compliance with health and safety regulations.
- Handled overall responsibility for grounds, building and equipment care and maintenance.
- Operated heavy machinery, including lawnmowers and tractors to maintain all areas of the golf course according to customer specifications.
- Maintained a professional and safe environment by leaving working areas immaculately clean and tidy.
- Prepared and maintained sports facilities to recognised national standards.
Kitchen Porter
Wellow Golf Club
Romsey, Hampshire United Kingdom
08.2018 - 03.2020
- Prepared dishes for high-volume catering events within target timeframe, maintaining exceptional food service efficiency.
- Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.
- Checked dining area supplies, including linens and wrapped silverware, promptly replenishing low stock.
- Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
- Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
- Removed dirty dishes from public and dining areas, maintaining clean restaurant service environments.
- Used kitchen equipment safely and responsibly, maintaining good working order to reduce operational downtime.
- Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
WGM Mow With Us
Winchester Garden Machinery
Winchester, Hampshire United Kingdom
04.2021 - Current
- Effectively communicated with all levels of staff and management.
- Unloaded cargo with pump trucks equipment, maintaining clean, safe, and organised warehouse.
- Stacked cardboard boxes and pallets.
- Recorded unit quantities and handled or moved materials with warehouse equipment.
- Maintained clean and safe work area.
- Ensured picking documentation was completed correctly to provide accurate and relevant information to warehouse manager .
- Accurately and efficiently picked and despatched grade machinery
- Performed all duties safely and efficiently in line with warehouse rules for best working practices.
- Accurately staged and sorted products for loading.
- Optimised storage areas to maximise access and meet needs of different types of products with specific weight, size or shape concerns.
Education
GCSE -
The Romsey School
Romsey UNited KingdomA-Levels - Film Studies
Barton Peveril Sixth Form College
Eastleigh United Kingdom 08.2020
A-Levels - Cambridge Level 3 diploma in Media design
Barton Peveril Sixth Form College
Eastleigh United Kingdom08.2020
Skills
- Team player
- Customer service
- Punctual
- Confident with public speaking
- Communication skills
- Strategic planning
- Inventory management
- Marketing
- Club fitting knowledge
- Golf equipment understanding
- Exercise physiology knowledge
- Sport science application
- Customer service excellence
- Calm under pressure
- Patient attitude
- Passionate about golf
University
University of the Highlands and Islands - United Kingdom
Course Title - Professional Golf
Start Date - September 2020
Campus- Dornoch Scotland United Kingdom
Module examples -
.Applied coaching
.Event planning and leadership
. Retailing
.Work placement
.Golf Equipment and Analysis
.Activity performance and skills acquisition
.Sports coaching and leadership
.Professional Practice and personal development
. Business
. Advanced Coaching
. Work Shop Skills
.Niche Professionalism
Thanks to UHI i have been involved in working with Royal Dornoch's junior section helping out in junior coaching sessions. i have also run two charity golf events for maggies charity raisng over £3500.
REFRENCES
Ciar Porciani - Buckinghamshire Golf Club Director of Golf
Drew Glover - Yellowstone Club Director of Golf
Ben Stimson - London club Director of Golf
Timeline
Golf Operations Assiant
Buckinghamshire Golf Club
04.2024 - 08.2024
Golf Services
London Golf Club
06.2023 - 08.2023
PGA Intern
Yellowstone Club
05.2022 - 09.2022
WGM Mow With Us
Winchester Garden Machinery
04.2021 - Current
Wellow Golf Club Work experience
Wellow Golf Club
08.2019 - 08.2019
Green Keeper Work Experience
Wellow Golf Club
07.2019 - 07.2019
Kitchen Porter
Wellow Golf Club
08.2018 - 03.2020
GCSE -
The Romsey School
A-Levels - Film Studies
Barton Peveril Sixth Form College
A-Levels - Cambridge Level 3 diploma in Media design
Barton Peveril Sixth Form College
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