Summary
Overview
Work history
Education
Skills
Timeline
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GEORGE SADLER

GEORGE SADLER

Romsey,Hampshire

Summary

Highly organised and dedicated individual with skills in both managing and training people in a high pressure enviornment through 5-year role as a shift manager. Appreciation for differences in learning and experience in adapting communication style through 2,000+ hours in a clinical setting working with a diverse range of people, including vulnerable service users.

Overview

7
7
years of professional experience

Work history

Group Policy Servicing Specialist

Unum
Basingstoke
08.2024 - Current
  • Maintaining high quality customer service with attentive attitude towards procedures and building rapport with both colleagues and service users
  • Proactively taking on challenging cases to improve technical proficiency and help achieve department KPI's
  • Supporting and coaching new staff with process queries
  • Communicating with other departments/teams to build comprehensive undertanding of the business and tackle complex cases

Delivery Driver

Domino's Pizza
Winchester
02.2024 - 05.2024
  • Completed deliveries with a customer focused, personalised service
  • Maintained high business image at all times through strong interpersonal skills and timeliness
  • Upheld service KPIs through holistic working both in and out of store

Delivery Postman

Royal Mail
Eastleigh
11.2023 - 01.2024
  • Maintaining a proactive attitude in engaging with multidisciplinary team to complete tasks outside of typical role during quiet business times
  • Achieved exceptional service times during peak delivery seasons for consistent levels of customer satisfaction
  • Fostered positive working relationships with customers, and colleagues, knowledgeably responding to delivery questions and concerns.

Shift Manager

Domino's Pizza
Romsey
02.2018 - 02.2023
  • Led and managed staff to maintain smooth daily operations
  • Mitigating and managing health and safety risks of product and team members
  • Training team members in relevant skills that met their individual learning needs and postively impacted the business
  • Autonomously supervising staffing levels, product quality, and overall business image, shown in retaining 5 star safety inspections

Care Volunteer

Leonard Cheshire Disability
Romsey
11.2019 - 03.2020
  • Supporting vulnerable individuals with daily living needs, addressing all appropriate physical, mental, and social factors to wellbeing
  • Communicating with other members of multidisciplinary team to ensure high-quality care continuity delivered to service users
  • Maintaining relevant skills and comprehensive knowledge-base through ongoing training in service user support and practice development

Education

Certificate of Higher Education - Health Studies

University of Winchester
Winchester, Hampshire
09/2021 - 09/2023

Access to HE Diploma - Healthcare Professionals

Eastleigh College
Eastleigh, Hampshire
09/2020 - 08/2021

GCSES -

Mountbatten School
Romsey, Hampshire
09/2012 - 08/2017

Skills

  • Autonomous and compassionate attitude in supporting colleagues and service users
  • Charismatic speaker and inspirational leadership skills
  • Strong communication with team members to ensure effective service delivery
  • Sound time management
  • Ability to learn processes quickly and analyse potential training needs/solutions
  • Proactive attitude towards continous professional development

Timeline

Group Policy Servicing Specialist

Unum
08.2024 - Current

Delivery Driver

Domino's Pizza
02.2024 - 05.2024

Delivery Postman

Royal Mail
11.2023 - 01.2024

Care Volunteer

Leonard Cheshire Disability
11.2019 - 03.2020

Shift Manager

Domino's Pizza
02.2018 - 02.2023

Certificate of Higher Education - Health Studies

University of Winchester
09/2021 - 09/2023

Access to HE Diploma - Healthcare Professionals

Eastleigh College
09/2020 - 08/2021

GCSES -

Mountbatten School
09/2012 - 08/2017

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GEORGE SADLER