George Russell Colston
Buckden
Summary
Highly skilled professional with expertise in counterbalance, reach trucks, and PPT operations. Demonstrates an organised approach and excels in time management mastery. Proficient in decision-making, company policies enforcement, and leadership acumen. Adept at customer relationship building, operational efficiency, and staff development. Committed to providing constructive feedback and enhancing team performance.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
First Line Manager
DHL Supply Chain
12.2020 - Current
- My Role as First Line Manager involve;
- Fostered a positive work environment through regular team-building activities.
- Maintained high standards of cleanliness and organisation in the workspace.
- Communicated regularly with upper management regarding team progress and challenges.
- Conducted training sessions for enhanced employee performance.
- Resolved customer complaints, resulting in increased satisfaction levels.
- Delegated tasks effectively, ensuring smooth workflow and high-quality output.
- Organised staff rosters to ensure optimal coverage during peak hours.
- Adapted swiftly to changes in company guidelines or procedures.
- Encouraged open feedback, fostering an environment of mutual respect and growth.
- Streamlined operations for improved productivity and efficiency.
- Improved workplace safety with regular equipment checks and maintenance.
- Achieved team cohesion by implementing effective communication strategies.
- 4 year experience with counterbalance, reach trucks and PPT.
- Unloading trailers on dock door and side tipping.
- Picking and putting away pallets in the racking to and from dispatch lanes
Drayman/ Van driver
Tradeteam- DHL
11.2017 - 12.2020
- Loaded and unloaded lorries effectively, minimising potential damage.
- Provided excellent customer service, resulting in repeat business.
- Completed regular training courses keeping up-to-date with industry regulations.
- Maintained optimal vehicle condition for reliable transportation.
- Secured loads properly, reducing risk of accidents during transit.
- Improved route efficiency with careful planning and scheduling.
- Adhered strictly to road laws ensuring the safety of other road users.
- Ensured safe transport of goods to prevent damage or loss.
- Carried out basic vehicle maintenance tasks, keeping lorry in good working order.
- Checked delivery documents thoroughly before setting off on journeys.
- Handled invoices correctly eliminating errors.
- Worked well within a team environment, helping colleagues when needed.
Production and packing
DMJS Premier branding
07.2016 - 11.2017
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
Bar Staff
Kingsway golf centre
08.2015 - 07.2016
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Ensured customer satisfaction by providing excellent service.
- Adhered to health and safety regulations strictly.
- Increased footfall with engaging promotional strategies.
- Handled cash transactions to ensure accurate accounting.
- Liaised with kitchen staff for seamless service delivery.
- Maintained professional knowledge about various drink recipes and offerings.
- Rotated stock regularly, reducing waste from expired products.
- Checked identification to maintain legal compliance.
Education
level 1 and level 2 - professional cooking and hospitality
Cambridge Regional College
Melbourn village college -
Melbourn Villege College
01.2007 - 01.2012
Skills
- Counterbalance, Reach Trucks and PPT
- Organised approach
- Constructive feedback giving
- Time management mastery
- Decision-Making proficiency
- Company policies enforcement
- Leadership acumen
- Customer relationship building
- Operational efficiency
- Staff development
Custom
First Line Manager
Personal Information
- Date of birth: 03/21/96
- Nationality: British
- Date of birth: 21 March 1996
- Nationality: British
Timeline
First Line Manager
DHL Supply Chain
12.2020 - Current
Drayman/ Van driver
Tradeteam- DHL
11.2017 - 12.2020
Production and packing
DMJS Premier branding
07.2016 - 11.2017
Bar Staff
Kingsway golf centre
08.2015 - 07.2016
Melbourn village college -
Melbourn Villege College
01.2007 - 01.2012
level 1 and level 2 - professional cooking and hospitality
Cambridge Regional College
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