George Ross
London
Summary
Accomplished professional with a robust skill set in public speaking, teamwork, and communication. Demonstrates exceptional work ethic and quick thinking in high-pressure environments. Proficient in time management, computer skills, and the Microsoft Office suite. IOSH Managing Safely qualification holder, with good risk assessment techniques, and health and safety compliance. Proven track record in proactive cost reduction, vendor relationship management, subcontractor management, and client relationship building. Adept at risk mitigation through thorough site inspections and effective contact development. Demonstrates strong negotiation and problem-solving skills, ensuring seamless project execution and stakeholder satisfaction. Aims to drive project success and enhance operational efficiency through strategic contract management.
Career goal: to leverage extensive skills to drive operational excellence and foster strong client relationships within a dynamic organisation.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Contract Manager
Servoca Secure Solutions
London
12.2022 - 04.2025
- I oversaw all contracts under the company’s control, varying from single person 24-hour sites to sites which required in excess of 50 officers for each shift.
- Required regulatory standards met by diligently enforcing all contract terms and conditions.
- I created rotas for these sites, managed the officers under our employ and dealt directly with all of our clients personally.
- I managed diverse contract portfolios, contributing to business growth and profitability.
- I achieved improved supplier performance through rigorous monitoring and evaluation practices.
- I oversaw daily operations and contract management for site teams.
- Implemented, monitored and maintained service delivery against agreed targets and contract specific requirements to achieve increased customer satisfaction and increased business through organic growth.
- I conducted site surveys, visits and inspections ahead of deadlines.
- I coached and mentored junior employees, delivering guidance and building strong, capable teams.
HR Admin
L&Q
London
10.2022 - 11.2022
- Ensured legal compliance for all HR practices.
- Led recruitment drives for talent acquisition.
- Coordinated high quality seamless onboarding procedures for new starters.
- Facilitated new hire on-boarding programme by processing paperwork and ensuring right to work documentation was valid and kept correctly for compliance to company policy.
- Assessed new staff eligibility through rigorous reference and right-to-work checks.
Bar Tender
Montrose Park Club
11.2018 - 10.2022
Bar Tender
Albany Park Hotel
04.2017 - 09.2021
Men’s wear assistant
BHS
05.2015 - 07.2016
Education
BA (Hons) - International Relations and Politics
University of Lincoln
Lincoln, Lincolnshire 09.2018 - 08.2021
MA (Hons) - Politics
University of Lincoln
Lincoln, Lincolnshire 09.2021 - 08.2022
Skills
- Public Speaking
- Work Ethic
- Teamwork
- Networking
- Problem Solving
- Communication
- Time Management
- Computer skills
- Microsoft office suite proficiency
- Proactive cost reduction
- Health and Safety Compliance
- Vendor relationship management
- Account management
- Client relationship building
- Risk mitigation
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Certification
IOSH Managing Safely
SIA Non-front Licence
Affiliations
- Football
- Darts
- Family time
- Walking
References
References available upon request.
Timeline
Contract Manager
Servoca Secure Solutions
12.2022 - 04.2025
HR Admin
L&Q
10.2022 - 11.2022
MA (Hons) - Politics
University of Lincoln
09.2021 - 08.2022
Bar Tender
Montrose Park Club
11.2018 - 10.2022
BA (Hons) - International Relations and Politics
University of Lincoln
09.2018 - 08.2021
Bar Tender
Albany Park Hotel
04.2017 - 09.2021
Men’s wear assistant
BHS
05.2015 - 07.2016
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