Customer service manager
Ladbrokes
Truro, Cornwall
2025.02 - 2025.08
- Navigated complex issues to provide apt solutions.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Offered technical support, leading to enhanced user experience.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Assisted customers in making informed decisions by providing detailed product information.
- Developed strong relationships with customers fostering brand loyalty and repeat business.