George Owusu-Ansah
Wolverhampton,WLV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shift Manager
Aldonai Logistics
07.2023 - 10.2023
- Recruit, train and interview new team members
- Responsible for assigning drivers for delivery route
- Ensure control measures and compliance to industry guidelines
- Ensure ETAs are achieved without fail
- Maintenance of safe environment for staff
- Monitoring and assisting drivers on route
- Conducting quality checks on deliveries and assignments.
- Tracked receipts, employee hours, and inventory movements
- Kept employees operating productively and working on task to meet business and customer needs
- Excelled in every store position and regularly backed up front-line staff
- Adhered to company standards and compliance requirements for operations and cleanliness of areas
Sales Manager
Enterprise Life Insurance Ltd.
06.2021 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Train and recruit sales team to achieve company target
- Engage in field activity with sales representatives to improve their selling skills and product knowledge
- Drive sales force to achieve minimum team target of one hundred and fifty (150) life policies per month
- Engage and assist sales team members with individual daily, weekly and monthly activity planning
- Prepare and undertake sales presentations to individuals, groups, Associations and corporate bodies
- Supervise reporting of daily sales and weekly achievements
- Encourage team bonding and promote inclusivity
- Plan and deliver on sales strategies to achieve individual and business targets
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Established and cultivated solid business relationships with new or existing customers
- Organized refresher trainings for team members periodically.
Territory Sales Manager
Dalex Finance and Leasing Company Ltd
09.2015 - 05.2021
- Recruit, train and maintain active sales force to achieve team targets
- Set targets and managed sales representatives to achieve individual and personal goals
- Carried out regular quality checks on loans to ensure company policy compliance
- Effectively communicate business decisions and information to sales team
- Handled performance improvement and performance management management issues to ensure optimal output of all sales members
- Ensure full implementation of new initiatives that lead to achievement of key business imperatives
- Conduct weekly team meetings.
- Targeted prospects in other territories through careful research of competitor products, services, and trends
Sales Representative
Dalex Finance and Leasing Company Ltd.
01.2009 - 02.2015
- Prospecting for potential clients who need loans
- Projecting and planning activities for the week
- Achieve a minimum monthly target of 50,000 in the loan portfolio
- Assist with customer complaints resolutions
- Liaise with the customer service department in solution development.
Education
Bachelor of Science - Business Administration, Marketing,
Kwame Nkrumah University of Science And Technology
01.2019
Marketing -
Sunyani Technical University
01.2014
Kumasi Senior High Technical
01.2008
Skills
- Team Development
- Target Achievement
- Communication
- Sales training and development
- Team Leadership
- Customer Service
Inventory Control
- Microsoft tools
- Presentation skills
- Entrepreneurial Mindset
- Attention to Details
- Time Management
- Problem-Solving abilitie
Certification
- Becoming an Effective Manager, IFC Training - August 2014
- Ethical Selling , IFC Training - June 2021
- Teshie Military Training (Ghana Army) - June 2023
Traveling, Music and Movies
Love to go sight seeing with my friends, other days i want to binge watch some good adventure movies
Languages
Asante Twi
Native language
English
Proficient
C2
Timeline
Shift Manager
Aldonai Logistics
07.2023 - 10.2023
Sales Manager
Enterprise Life Insurance Ltd.
06.2021 - 08.2023
Territory Sales Manager
Dalex Finance and Leasing Company Ltd
09.2015 - 05.2021
Sales Representative
Dalex Finance and Leasing Company Ltd.
01.2009 - 02.2015
Bachelor of Science - Business Administration, Marketing,
Kwame Nkrumah University of Science And Technology
Marketing -
Sunyani Technical University
Kumasi Senior High Technical
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