Dedicated and resourceful professional with talent for managing projects and coordinating teams. Proficient in problem-solving and communication, ensuring smooth operations and effective collaboration. Committed to driving success and maintaining high standard's known for enhancing operational efficiency and team morale. Managed large-scale projects, streamlined processes, and resolved complex issues, ensuring seamless daily operations. Delivered significant improvements in maintenance schedules and tenant satisfaction.
Overview
42
42
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Self-employed transportation of children and adults with additional needs
Eat Dunbartonshire Council
Glasgow, Glasgow City
01.2017 - 07.2024
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours, covering nights, weekends and bank holidays.
Offered friendly, efficient customer service and handled challenging situations with ease.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Building manager
East Dunbartonshire Council
Glasgow, Glasgow City
07.2024 - Current
Maintained building safety by implementing regular checks and adhering to regulations.
Reduced repair costs through preventative maintenance strategies.
Ensured tenant satisfaction with prompt resolution of issues.
Managed contracts for cleaning, security and other services to improve operational efficiency.
Coordinated building maintenance tasks for optimised workflow.
Complied with health and safety regulations, ensuring a safe environment for all occupants.
Conducted routine inspections to maintain high levels of cleanliness within the premises.
Maintained up-to-date knowledge about latest building management trends; ensured the property remained modern and competitive.
Inspected cleaning and caretaking equipment, made minor repairs and reported defects.
Conducted weekly fire alarm tests in assigned buildings.
Contacted appropriate services in event of fire, break-ins and other emergencies.
Enabled efficient site operations by correctly maintaining and ordering cleaning supplies and equipment.
Facility assistant
NLL
Cumbernauld, North Lanarkshire
05.2016 - 04.2018
Maintained cleanliness and orderliness of facility by conducting regular inspection rounds.
Ensured safety regulations compliance for smooth operation.
Assisted in maintenance tasks to enhance the efficiency of machinery.
Handled minor repairs, improving overall functionality of equipment.
Facilitated meeting room arrangements for scheduled conferences and events.
Coordinated with staff members to ensure efficient service delivery.
Collaborated with security team to uphold facility's security standards.
Prepared rooms for meetings or presentations to facilitate business operations smoothly.
Conducted daily inspections of facility, identifying potential issues early on.
Liaised with external contractors on repair works, ensuring timely completion of projects.
Ensured excellent customer service during events held at the facility.
Worked quickly to complete cleaning within allotted timeframes.
Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Safely stored cleaning solutions, equipment and chemicals.
Emptied and cleaned trash cans following procedures.
Spot cleaned and sanitised high-touch areas.
Restocked, refreshed and sanitised bathroom facilities.
Monitored cleaning supplies and ordered more when necessary.
Communicated well with team across multiple locations.
Taxi Driver
Contract work
01.2002 - 01.2016
Maintained safety by adhering to road regulations and traffic laws.
Enhanced passenger comfort by maintaining clean and orderly vehicle interiors.
Ensured timely arrivals for client appointments by utilising advanced navigational skills.
Improved customer satisfaction with friendly, professional demeanour and prompt service.
Provided support for elderly or disabled passengers, ensuring a comfortable journey.
Handled high pressure situations during peak hours, maintaining excellent service standards.
Bus Driver and Inspector
First Bus
01.1994 - 01.2002
Ensured passenger safety by adhering to all traffic regulations.
Maintained cleanliness in the bus through regular checks and cleaning.
Undertook routine vehicle inspections for safe driving conditions.
Provided excellent customer service to passengers, ensuring a comfortable journey.
Managed difficult situations calmly, creating a peaceful environment onboard.
Operated ticket machines correctly, guaranteeing accurate fare collection.
Checked validity of passenger tickets or passes to prevent fraud.
Kept accurate logs of trips, ensuring compliance with regulations.
Interacted with customers pleasantly and professionally, delivering first-class care and service.
Assisted in customer satisfaction with swift handling of inquiries and complaints.
Streamlined communication for better team coordination by promptly relaying messages.
Liaised with suppliers, enabling timely delivery of office supplies.
Compiled reports which assisted management in decision making.
Processed invoices accurately to avoid financial discrepancies.
Responded to changing business needs, providing adaptive admin assistance.
Ground and service work
BICC
01.1988 - 01.1994
General labourer within building trade
Private Company
01.1987 - 01.1988
Maintained site cleanliness by promptly removing construction debris.
Assisted in loading and unloading of materials for efficient task completion.
Ensured safety regulations were followed whilst operating heavy machinery.
Completed basic repairs on-site to reduce downtime.
Canopy and blind builder
Deans Blinds
01.1984 - 01.1987
Coordinated construction projects from inception to completion for seamless execution.
Assured safety on-site by strictly adhering to health and safety guidelines.
Led teams of skilled tradespeople to meet project deadlines.
Constructed residential homes, ensuring quality workmanship at all times.
Managed supply orders for efficient use of materials, reducing waste.
Station Guard
British Rail
01.1983 - 01.1984
Ensured public safety by patrolling assigned areas diligently.
Handled challenging situations calmly for maintaining peace and order.
Enhanced security with vigilant surveillance of premises.
Used conflict resolution skills to deescalate potential issues.
Education
HNC - sports coaching and management
North Lanarkshire collage
Cumbernauld, North Lanarkshire
01.2016 - 01.2017
Skills
COMMUNICATION
LEADERSHIP
Compliance enforcement
Facility operations
Customer relations
Staff supervision
Budget administration
Building code compliance
Calm under pressure
Professional demeanour
Dynamic risk assessments
Motivational encouragement
Building maintenance
COSHH
Cleaning supply management
Preventive maintenance
Health and Safety regulations
Procedure management
Additional Information
Always had a career that communication was paramount, in the safety of workers and others be it onsite or on the road. Working with children and adults you need to be able to communicate so the process can be conducted to the most satisfactory outcomes.
Affiliations
Head of Football for Rossvale FC. PVG Authorised and child protection officer
Certification
HNC in sports coaching and management
Bus Driver wit CPC
360 operator
Site safety Plus and Health and safety certified till31/7/2028
References
References available upon request.
Timeline
Building manager
East Dunbartonshire Council
07.2024 - Current
Self-employed transportation of children and adults with additional needs