A highly efficient and proactive professional with a strong knowledge of regulatory standards and KPI tracking. Demonstrates exceptional skills in staff recruitment, constructive communication, and remaining calm under pressure. A flexible team player with a willingness to learn, committed to achieving organisational goals through effective collaboration and continuous improvement.
I've had experience training, managing and supervising 4 different teams across 4 different stores within the franchise, starting at the Fratton store in Portsmouth, then getting promoted and moved to Porchester, Fareham Central, and now recently the Alverstoke store in Gosport, and have ran consistent high KPI's across all stores.
I have conducted many interview's for potential staff, trained multiple other managers within the business to meet the same high standards in which I uphold.