George Masters
Ash,Surrey
Summary
Detail-oriented professional with expertise in interpersonal communication, data processing, and general administration. Proficient in managing phone systems, maintaining accurate records, and ensuring adherence to data privacy regulations and procedural standards. Skilled in IT systems and recognised for strong telephone etiquette and effective communication skills. Dedicated to delivering efficient administrative support while upholding organisational standards.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work history
Pensions administrator
BP
Sunbury-on-Thames, Surrey
08.2019 - Current
- Assisted with daily business operations by preparing retirement and transfer-out quotes.
- Updated member personal details and processed notifications regarding deceased members.
- Responded to general inquiries from members and their next of kin via telephone in efficient and polite manner.
- Supported data protection initiatives by reinforcing security protocols.
- Maintained member records with regular updates to ensure data accuracy.
Office administrator
Pump Services Surrey
Frimley, Surrey
05.2018 - 07.2019
- Fostered positive work environment with clear communication skills.
- Streamlined office operations by implementing effective filing systems.
- Oversaw invoicing and billing tasks, maintaining financial transparency.
Pensions administrator
Aon
Farnborough, Hampshire
04.2016 - 02.2018
- Conducted regular audits to maintain compliance with regulatory requirements.
- Improved client relations by providing prompt and accurate pensions information.
- Processed pensions contributions to ensure timely allocation of funds.
- Championed data protection practices, reinforcing security measures.
Trainee accounts assistant
CRK Accounting
Hartley Wintney, Hampshire
08.2014 - 02.2016
- Updated ledger entries daily fostering accuracy in reporting.
- Streamlined invoicing process, saving considerable administrative time each week.
- Assisted in tax preparations ensuring compliance with HMRC regulations.
- Reconciled cash books and bank statements regularly for accurate record keeping.
- Prepared draft accounts statements.
Education
Certificate of Higher Education - Accounting
Farnborough College of Technology
Farnborough 09.2014 - 02.2016
A-Levels -
Farnborough College of Technology
Farnborough 09.2012 - 07.2014
GCSEs -
The Wavell School
Farnborough, Hampshire 09.2007 - 06.2012
Skills
- Interpersonal communication
- Phone system adept
- Telephone etiquette
- Record-keeping
- Data processing
- IT proficient
- General administration
- Data privacy awareness
- Procedural adherence
- Communication skills
Affiliations
- Formula 1
- Motorsport
- Sim Racing
- Keeping fit
Accomplishments
Won citizenship award and enterprise award at school.
Three time iRacing.com Indy 500 winner.
Special recognition by my managing director for my call handling and interactions with members of the team.
References
References available upon request.
Timeline
Pensions administrator
BP
08.2019 - Current
Office administrator
Pump Services Surrey
05.2018 - 07.2019
Pensions administrator
Aon
04.2016 - 02.2018
Certificate of Higher Education - Accounting
Farnborough College of Technology
09.2014 - 02.2016
Trainee accounts assistant
CRK Accounting
08.2014 - 02.2016
A-Levels -
Farnborough College of Technology
09.2012 - 07.2014
GCSEs -
The Wavell School
09.2007 - 06.2012