George Loxton

• Providing good friendly customer service to passengers to ensure they feel welcome and safe and helping out when needed
• Keeping good punctuality to get passengers to their destination safely and on time
• Keeping calm in stressful situations remaining professional to calm situations and make sure passengers feel reassured that the situation is under control
• Having good knowledge of UK domestic driving regulations
• Good knowledge of the local area and memorising a majority of routes
• Checking the vehicle is safe for road use by completing a first use check and making sure to report defects so they are rectified

Booking in Vehicles to delivery points to ensure that the delivery does not get rejected.

Using customer service skills to get the booking slots required.

Aliasing with the team if the customer can't do the slot we require.

Aliasing with the team to find out why a delivery is late.

Picking up reception calls and helping customers.

Printing labels with correct information and putting them on paperwork to be scanned.

Scanning the paperwork onto the system.

Checking if the paperwork has scanned correctly.

Taking customer food and drink orders swiftly so delays don't occur.

Taking food and drink to tables quickly as soon as its ready to provide a high level of service.

Answering the phone to make bookings.

Cleaning to meet customer expectations.

Providing a high level of customer service to customers staying in the hotel and bar.

Taking food and drink orders and putting it through the till swiftly to avoid delays.

Taking food and drinks to table quickly to provide a high level of service.

Washing up to ensure a high level of cleanliness.

Taking hotel and food bookings over the phone and making sure overbooking does not occur.