George Iles
Retail Section Manager
Leicester
Summary
Worked inside of Retail/ Hospitality for the best part of 7 years. Detail-oriented team player with strong organizational skills. Able to both be apart of a team and lead it whilst delivering great results. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
Work History
Retail Section Manager
ASDA
Rugby, WAR
06.2023 - Current
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Assigned employees to ongoing and special projects to realize adequate staffing and meet production schedule parameters.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Evaluated employee performance and provided feedback and training as needed.
Chilled Section Leader
ASDA
Rugby, WAR
10.2022 - 06.2023
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
- Assisted with new processes and product planning to facilitate rollout.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Assisted in recruiting, hiring and training of team members.
Ambient Section Leader
ASDA
Hinckley, LEC
09.2021 - 10.2022
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
- Monitored production targets to meet company and customer demands.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Resolved customer service escalations to promote mutually beneficial outcomes.
Warehouse Assistant
ASDA
Hinckley, LEC
03.2020 - 09.2021
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Kitchen Porter
Jack High Restaurant
Barwell, LEC
01.2017 - 03.2020
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Transported food items from storage areas to kitchen for prepping.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Monitored food temperatures and quality throughout shifts.
Education
A-Levels - Mathematics
The Hinckley School
Leicester, United Kingdom 09.2017 - 07.2019
A-Levels - Physics
The Hinckley School
Leicester, United Kingdom 09.2017 - 07.2019
BTEC Level 3 National Extended Certificate - Engineering
The Hinckley School
Leicester, United Kingdom 09.2017 - 07.2019
GCSEs - English Language
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
GCSEs - Mathematics
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
GCSEs - Further Mathematics
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
GCSEs - Physics
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
BTEC Level 2 - Business Studies
The Hinckley School
Leicester, United Kingdom 07.2015 - 07.2017
BTEC Level 2 - Engineering
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
Skills
Managerial experience
undefinedTimeline
Retail Section Manager
ASDA
06.2023 - Current
Chilled Section Leader
ASDA
10.2022 - 06.2023
Ambient Section Leader
ASDA
09.2021 - 10.2022
Warehouse Assistant
ASDA
03.2020 - 09.2021
A-Levels - Mathematics
The Hinckley School
09.2017 - 07.2019
A-Levels - Physics
The Hinckley School
09.2017 - 07.2019
BTEC Level 3 National Extended Certificate - Engineering
The Hinckley School
09.2017 - 07.2019
Kitchen Porter
Jack High Restaurant
01.2017 - 03.2020
GCSEs - English Language
The Hinckley School
09.2015 - 07.2017
GCSEs - Mathematics
The Hinckley School
09.2015 - 07.2017
GCSEs - Further Mathematics
The Hinckley School
09.2015 - 07.2017
GCSEs - Physics
The Hinckley School
09.2015 - 07.2017
BTEC Level 2 - Engineering
The Hinckley School
09.2015 - 07.2017
BTEC Level 2 - Business Studies
The Hinckley School
07.2015 - 07.2017
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