George Iles
Retail Section Manager
Leicester
Summary
Worked inside of Retail/ Hospitality for the best part of 7 years. Detail-oriented team player with strong organizational skills. Able to both be apart of a team and lead it whilst delivering great results. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
Work History
Retail Section Manager
ASDA
Rugby, WAR
06.2023 - Current
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Assigned employees to ongoing and special projects to realize adequate staffing and meet production schedule parameters.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Evaluated employee performance and provided feedback and training as needed.
Chilled Section Leader
ASDA
Rugby, WAR
10.2022 - 06.2023
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
- Assisted with new processes and product planning to facilitate rollout.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Assisted in recruiting, hiring and training of team members.
Ambient Section Leader
ASDA
Hinckley, LEC
09.2021 - 10.2022
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
- Monitored production targets to meet company and customer demands.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Resolved customer service escalations to promote mutually beneficial outcomes.
Warehouse Assistant
ASDA
Hinckley, LEC
03.2020 - 09.2021
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Kitchen Porter
Jack High Restaurant
Barwell, LEC
01.2017 - 03.2020
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Transported food items from storage areas to kitchen for prepping.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Monitored food temperatures and quality throughout shifts.
Education
A-Levels - Mathematics
The Hinckley School
Leicester, United Kingdom 09.2017 - 07.2019
A-Levels - Physics
The Hinckley School
Leicester, United Kingdom 09.2017 - 07.2019
BTEC Level 3 National Extended Certificate - Engineering
The Hinckley School
Leicester, United Kingdom 09.2017 - 07.2019
GCSEs - English Language
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
GCSEs - Mathematics
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
GCSEs - Further Mathematics
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
GCSEs - Physics
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
BTEC Level 2 - Business Studies
The Hinckley School
Leicester, United Kingdom 07.2015 - 07.2017
BTEC Level 2 - Engineering
The Hinckley School
Leicester, United Kingdom 09.2015 - 07.2017
Skills
Managerial experience
undefinedTimeline
Retail Section Manager
ASDA
06.2023 - Current
Chilled Section Leader
ASDA
10.2022 - 06.2023
Ambient Section Leader
ASDA
09.2021 - 10.2022
Warehouse Assistant
ASDA
03.2020 - 09.2021
A-Levels - Mathematics
The Hinckley School
09.2017 - 07.2019
A-Levels - Physics
The Hinckley School
09.2017 - 07.2019
BTEC Level 3 National Extended Certificate - Engineering
The Hinckley School
09.2017 - 07.2019
Kitchen Porter
Jack High Restaurant
01.2017 - 03.2020
GCSEs - English Language
The Hinckley School
09.2015 - 07.2017
GCSEs - Mathematics
The Hinckley School
09.2015 - 07.2017
GCSEs - Further Mathematics
The Hinckley School
09.2015 - 07.2017
GCSEs - Physics
The Hinckley School
09.2015 - 07.2017
BTEC Level 2 - Engineering
The Hinckley School
09.2015 - 07.2017
BTEC Level 2 - Business Studies
The Hinckley School
07.2015 - 07.2017
Similar Profiles
Naiomh McGeeNaiomh McGee
Customer assistant at AsdaCustomer assistant at Asda
Muhammad MuflehMuhammad Mufleh
Temporary Colleague at ASDATemporary Colleague at ASDA
Natnael GebremichealNatnael Gebremicheal
Warehouse worker at AsdaWarehouse worker at Asda
Simran SharmaSimran Sharma
Bakery worker at AsdaBakery worker at Asda
Yasemin YildizYasemin Yildiz
Volunteer at The Melting PotVolunteer at The Melting Pot