George Gilbert
Sevenoaks,Kent
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging with ability to articulate and help customers with their needs. Excellent adaptability in issue resolution and management skills.
Overview
3
3
years of professional experience
32
32
years of post-secondary education
Work history
Waiter
The Rose and Crown
Orpington, Bromley
07.2022 - 02.2025
- Communicated efficiently with fellow team members, emphasising a harmonious working environment.
- Delivered customer service through friendly and polite interaction.
- Remained calm under pressure, ensuring better performance during peak hours.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Handled payment transactions to guarantee smooth customer checkout process.
Assistant
Londis
Kemsing, Kent
09.2021 - 07.2022
- Liaised with clients to maintain relationships and foster repeat business.
- Sustained high levels of organisation with attention to detail.
- Facilitated smooth running of operations through efficient task management.
- Demonstrated adaptability by taking on ad-hoc tasks.
- Took on additional tasks on manager's request.
Education
GCSEs - History, Graphics, Media Studies
Tunbridge Wells Grammar School for Boys
Royal Tunbridge Wells, Kent 09.2021 - 06.2023
A-Levels - History, Politics, Media
Tunbridge Wells Grammar School for Boys
Royal Tunbridge Wells, Kent 09.2023 - 06.2025
Bachelor of Science - Marketing
University of Bristol
Bristol 04.2001 - 06.2029
Skills
- Customer service
- Complaint resolution
- Team collaboration
- Time management
- Attention to detail
- Relationship building
- Task management
- Conflict resolution
- Adaptability
- Sales persuasion
Affiliations
- Football, Boxing, Skateboarding, Fashion
References
References available upon request.
Timeline
A-Levels - History, Politics, Media
Tunbridge Wells Grammar School for Boys
09.2023 - 06.2025
Waiter
The Rose and Crown
07.2022 - 02.2025
Assistant
Londis
09.2021 - 07.2022
GCSEs - History, Graphics, Media Studies
Tunbridge Wells Grammar School for Boys
09.2021 - 06.2023
Bachelor of Science - Marketing
University of Bristol
04.2001 - 06.2029
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