Summary
Overview
Work history
Education
Skills
REFERENCES
EXPERIENCE
Languages
References
Timeline
Generic

GEORGE GENTLE

Summary

Detail-oriented Forklift Operator with HGV Class 2 licence and expertise in front and back wheel drive models. Specialises in customer service and effective complaint resolution, contributing to team success in meeting quotas. Experienced in managing logistics operations, utilising digital tachograph cards, and handling equipment breakdowns. Focused on enhancing operational efficiency within dynamic environments.

Overview

7
7
years of post-secondary education
10
10
years of professional experience

Work history

Hire Fitter/Driver

Huws Gray
Weston-super-Mare, North Somerset
2021.10 - Current

Operated rigid lorry under class 2 driver's licence and managed loading/unloading of plant machinery, ensuring efficient transport and availability on site. Maintained and performed minor repairs on machinery to support operational readiness. Completed various computer-based tasks to support administrative functions.

  • Adhered to all traffic laws whilst ensuring a safe driving record.
  • Utilised GPS systems for efficient route planning.
  • Followed strict health and safety regulations for a safe working environment.
  • Conducted regular checks to ensure compliance with safety standards in the workplace. with regular maintenance checks.
  • Conducted routine inspections of machinery with meticulous attention to detail.
  • Cleaned and organised vehicle interior and exterior to uphold company standards. to promote a professional image and uphold high standards.
  • Resolved customer complaints with professionalism, enhancing company reputation and client satisfaction.

Production operative

Better Kitchens
2021.01 - 2021.10
  • Built kitchen cabinets and conducted quality checks to ensure compliance with brand standards before dispatch. Collaborated closely with the team to maintain communication and resolve potential issues.
  • Performed routine equipment inspections to prevent breakdowns.
  • Enhanced workplace safety standards by strictly adhering to regulations, contributing to a safer work environment.
  • Compiled detailed reports on production performance against targets, providing insights for continuous improvement.

Customer advisor

B&Q
Weston-super-Mare, North Somerset
2019.01 - 2021.01
  • Enhanced customer satisfaction by promptly addressing queries and concerns.
  • Processed customer returns and exchanges efficiently at the service desk. diligently minimising dissatisfaction amongst clientele.
  • Managed stock and customer interactions in kitchen area at B&Q for 2 years. Processed deliveries, cleared stock, and operated forklift for efficient warehouse operations. Addressed customer complaints and queries to ensure satisfaction.
  • Performed regular stock checks to maintain optimal product availability on shelves. ensuring product availability for clients at all times.

Labourer

SW tiling ltd.
2017.01 - 2019.01
  • Laboured for Steve Winfield Tiling Ltd for 2 years. Maintained tidy, safe worksite to support efficient operations. Resolved customer concerns to enhance satisfaction and service quality. Assisted in building and tiling work, contributing to project completion.
  • Collaborated with team members on manual tasks to ensure efficient project completion.
  • Undertook additional training to broaden skillset and increase versatility on-site.
  • Arrived at work consistently on time, maintaining a strong attendance record.

Education

GCSE’S -

Priory community school
Weston-super-Mare, North Somerset
2011.09 - 2016.07

Level 1 Diploma - Maintenance operations

Weston College
2016.01 - 2018.01

Level 2 diploma - Retail

Lifetime Training

Skills

  • HGV Class 2
  • Forklift licence
  • Forklift training
  • Route planning
  • Breakdown management
  • Vehicle maintenance
  • Equipment maintenance
  • Customer service experience
  • Team collaboration
  • Problem-solving mindset
  • Adaptability to change
  • Ratchet strap usage

REFERENCES

References are available upon request.

EXPERIENCE

Mind charity, Volunteer, During college and after I was a volunteer in my local mind charity shop. Here I learnt to communicate with customers and their concerns. I also got to do hands on experience with how a shop works and at the same time give back to my community and the charity.

Languages

English
Native

References

References available upon request.

Timeline

Hire Fitter/Driver

Huws Gray
2021.10 - Current

Production operative

Better Kitchens
2021.01 - 2021.10

Customer advisor

B&Q
2019.01 - 2021.01

Labourer

SW tiling ltd.
2017.01 - 2019.01

Level 1 Diploma - Maintenance operations

Weston College
2016.01 - 2018.01

GCSE’S -

Priory community school
2011.09 - 2016.07

Level 2 diploma - Retail

Lifetime Training
GEORGE GENTLE