George Gao
Altrincham
Summary
Dynamic professional with expertise in bilingual communication, proficient in both English and Mandarin. Demonstrates strong skills in cash handling, salesmanship, and effective team collaboration. Throughout my time as a Sales assistant, developed basic foundation in retail operations, able to organise stock and process orders alongside offering to help locate desired items for customers.
Seeking role of increased responsibility where strengths in service can be developed further and to improve retail skills
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Front counter cashier
Coral Takeaway Meals
Altrincham
06.2023 - Current
- Maintained clean and organised front counter area for improved efficiency.
- Took and bagged orders to ensure a positive customer experience
- Operated cash register accurately to ensure proper transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Engaged in pleasant chit chat for friendly and personalised service.
Care assistant
Halecroft Grange care home
Altrincham, Trafford
07.2024 - 12.2024
- Provided emotional support to patients, improving their mental wellbeing.
- Organised recreational activities for improved social interaction amongst residents.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
Sales assistant
British Heart Foundation
Sale, Trafford
10.2023 - 07.2024
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Tagged products quickly and accurately with price tags and stickers.
- Assisted customers with product selection for optimal satisfaction.
- Took phone calls to arrange delivery times on furniture
- Updated product labelling and pricing to reflect discounts and offers.
Education
A-Levels - Mathematics, Biology , Chemistry
Altrincham Grammar School for Boys
Altrincham, Trafford 09.2023 - 06.2025
GCSEs - Mathematics, Triple Sciences, Geography, Economics, English, Spanish
Altrincham Grammar School for Boys
Altrincham, Trafford 09.2018 - 06.2023
Skills
- Bilingual, English and Mandarin
- Cash handling
- Communication
- Team work
- Time Management
- Salesmanship
Languages
English
Native
Chinese (Mandarin)
Native
Timeline
Care assistant
Halecroft Grange care home
07.2024 - 12.2024
Sales assistant
British Heart Foundation
10.2023 - 07.2024
A-Levels - Mathematics, Biology , Chemistry
Altrincham Grammar School for Boys
09.2023 - 06.2025
Front counter cashier
Coral Takeaway Meals
06.2023 - Current
GCSEs - Mathematics, Triple Sciences, Geography, Economics, English, Spanish
Altrincham Grammar School for Boys
09.2018 - 06.2023
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