George Francis-Adojutelegan
Sheffield,Yorkshire
Summary
Unsurpassed worth ethics, always open to learning, resourceful and experienced individual offering expertise in Hospitality, Customer service, Management, and Security service. Zealous team member, talented leader, communicator and conflict manager with strong organization skills, telephone manners and customer inquiries skills. In addition, I am capable of handling multiple projects simultaneously with a high degree of accuracy and profoundly organized in handling administrative functions and coordinating facility services.
Friendly, hardworking, committed individual, with a BSc degree in
Business Management , MBA (Master of business administration) and far reaching experience in various industry with good communication skills both written and orally.
Furthermore, Infinite experience in hospitality, sales and security activities such as supervising hotel departments teams at Clarendon Hotel, sales teams at Verisure Alarms, security teams in clubs and in corporate environments and venues e.g. Brixton Jamm and Electric, The Social music bar(Soho), Rightmove(Soho), KFC (Peckham Rye) etc. Can use own initiative and creativity when making decisions or problem-solving and also ability to effectively uphold good order on sites whilst working within the company's procedural guidelines.
Currently in search for an appropriate opportunity with a reputable employer to enhance career positively while contributing effectively to the organization.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Security Guard
Eco-Power Priority One Security
Doncaster
2023.02 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Responded quickly to incidents and assessed active situations for security concerns.
Welfare Officer
Securo
Chesterfield
2022.01 - 2023.02
- Resolving immigration issues, complaints and issues involving both guests and employees
- Maintained regular contact with clients by calling and visiting clients' homes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Worked flexible hours across night, weekend and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
Director(Personal Business)
Chef Direct Link
London
2020.07 - 2022.01
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Provided documentation of processes to comply with regulations and company policies.
- Developed impactful and strategic partnerships with clients to drive business development.
- Directed staff and managed annual capital budget.
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Made recommendations for changes in funding process and policies based on data and judgment.
Lead Receptionist/Duty Manager
Clarendon Hotel
London
2019.05 - 2022.01
- Assist in general administrative activities and other duties assigned by Manager
- Hosting duties to welcome visitors and hotel guests to the building while assisting them with any enquiries, providing five star welcome
- Take leading roles in own personal development
- Work with 8 hotel department managers to deliver initiatives to improve customers/clients expectations
- Entered customer data using Opera software and updated information whenever patrons changed rooms
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Updated customer accounts with add-on room charges, including minibar use and room service bills
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Assisted with onboarding new clients and securing paperwork completion.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Support Worker/Care Assistant
First Steps After Parents
London
2019.02 - 2020.04
- Prepared agendas and took notes at meetings to archive proceedings.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Assisted clients with daily living needs to maintain self-esteem and general wellness
Security Consultant
Verisure Services (UK) Ltd - London
City Of London, LND
2018.01 - 2019.06
- Liaising with business and Home owners, identifying weakness and potential treats to properties and surroundings
- Preparing detailed reports to clients while also making recommendation and identifying solutions with Verisure Smart Security products
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Drove new business by acquiring new clients and expanding new and existing relationships
- Maximized customer retention by resolving issues quickly
- Maintained organized, presentable merchandise to drive continuous sales
- Provided pricing information to customers regarding specific products
- Processed credit and debit card payments to complete purchasing experience
- Responded to telephone and in-person requests for information
- Developed reasonable and cost effective recommendations for security improvement.
Door Supervisor
Alpha1 Security Service
London
2017.06 - 2019.05
- Worked in several clubs, hotels and corporate offices e.g (Brixton Electric, Jamm, Lighthouse, Moxy, Greenwich golf range, The Steel Yard and others
- Used de-escalation techniques to address issues and resolve conflicts.
- Dealt professionally with colleagues, visitors and customers.
- Supervised customer-facing personnel and contract employees.
- Liaised between security staff and other departments to coordinate security operations and resolve issues.
- Remained flexible in rapidly changing environments and adapted to developing situations.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
Corporate Security Officer
SmartSec Solutions
London
2017.08 - 2018.01
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Kept team compliant with security protocols and appearance standards.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Responded swiftly to security incidents and effectively resolved security issues.
Security Guard
Interr Security/I.B Security Services
London
2016.04 - 2017.06
- The role requires me to work in several different locations, mostly at Brixton Jamm as a door supervisor/head doorman searching on entrance and ensuring the club in being well protected
- Head door man at club de social oxford and worked in multiple site e.g. Pan Peninsular residential building as a concierge/security,Freedom Bar Soho, O'bar and The Yard as a door supervisor
- Patrolled and monitored premises in company vehicle and by foot.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to incidents and assessed active situations for security concerns.
Director
Zarephath Enterprises Ltd
LONDON
2011.02 - 2017.06
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Developed impactful and strategic partnerships with clients to drive business development.
- Assessed final products to check quality and consistency with creative vision.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Analyzed business needs while soliciting customer feedback for process improvements.
- Leveraged marketplace trends to create solutions and refine business strategies.
Security Guard
Bridge Security
Kent
2016.02 - 2016.04
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to incidents and assessed active situations for security concerns.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Completed full building and grounds patrols to spot and investigate concerns.
Personal Assistant to Owner
X-Concept Enterprise Ltd - Catford
London
2010.07 - 2014.09
- Work in the I.T department and did most of heavy lifting
- Welcome customers to shop and assist with information of products
- Help with end of the day banking for the store float
- Responded to telephone, email and in-person customer inquiries
- Ordered and secured office supplies to reduce expenditure and disruptions in workflow
- Sorted and distributed incoming mail and coordinated departmental package pickup and delivery
- Scheduled routine site maintenance and repair activities to avoid office disruptions
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
Admin Assistant(work Experience)
Eltham Hill School
London
2008.11 - 2009.01
- I.T department doing all administrative jobs, such as filling, taking incoming call, connecting/passing calls to other extension, faxing, photocopying etc
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with strong work ethic.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
Education
MBA - Business Administration
Sheffield Hallam University
England 2022.01 - 2023.06
Bachelor of Science - Business Management
University of Plymouth
Plymouth 2015.02 - 2018.05
Some College (No Degree) - Security And Loss Prevention Services
Hurak Security Training
Bow 2016.07 - 2016.03
Diploma in Business Studies -
Bourneville College
Birmingham 2016.02 - 2010.07
GCSE -
Newhaven School
Eltham 2009.09 - 2009.07
Secondary -
Blackheath Bluecoat C&E School
Blackheath 2004.09 - 2004.07
Skills
Problem solving skillsTeam Management
Hospitality services
Materials preparation
Networking
Customer and client relations
Microsoft office
Risk analysis and management
Supply Chain Management
Strategic planning
Administrative support
Leadership and supervision
Security officer development
Security resource allocation
Certification
SIA Door Supervisor Licence
Timeline
Global MBA (Master of Business Administration)
2023-06
Security Guard
Eco-Power Priority One Security
2023.02 - Current
Welfare Officer
Securo
2022.01 - 2023.02
MBA - Business Administration
Sheffield Hallam University
2022.01 - 2023.06
Director(Personal Business)
Chef Direct Link
2020.07 - 2022.01
Lead Receptionist/Duty Manager
Clarendon Hotel
2019.05 - 2022.01
Support Worker/Care Assistant
First Steps After Parents
2019.02 - 2020.04
Bsc Business Management
2018-06
Security Consultant
Verisure Services (UK) Ltd - London
2018.01 - 2019.06
Corporate Security Officer
SmartSec Solutions
2017.08 - 2018.01
Door Supervisor
Alpha1 Security Service
2017.06 - 2019.05
Some College (No Degree) - Security And Loss Prevention Services
Hurak Security Training
2016.07 - 2016.03
Security Guard
Interr Security/I.B Security Services
2016.04 - 2017.06
Security Guard
Bridge Security
2016.02 - 2016.04
Diploma in Business Studies -
Bourneville College
2016.02 - 2010.07
Full UK driving licence
2015-03
Bachelor of Science - Business Management
University of Plymouth
2015.02 - 2018.05
SIA Door Supervisor Licence
2014-02
Director
Zarephath Enterprises Ltd
2011.02 - 2017.06
Personal Assistant to Owner
X-Concept Enterprise Ltd - Catford
2010.07 - 2014.09
GCSE -
Newhaven School
2009.09 - 2009.07
Admin Assistant(work Experience)
Eltham Hill School
2008.11 - 2009.01
Secondary -
Blackheath Bluecoat C&E School
2004.09 - 2004.07