George Butler

Legoland Windsor resorts

Windsor, Berkshire

02.2023 - Current

Worked closely with kitchen staff to ensure timely delivery of orders and operational excellence.
Enhanced operational efficiency through the implementation of new food and beverage strategies and sale approaches.
Trained new hires on company policies, fostering immediate immersion into the team.
Responsible for the ordering of stock and sales made throughout day to day operations.
Responsible for ensuring a safe and clean work environment daily.
Responsible for carrying out regular audits and inspections and record logging.
Responsible for sales tactics and upsell marketing and product development.
Resolved customer complaints promptly to maintain high service standards.
Improved customer satisfaction with regular staff trainings on effective communication.
Upheld health and safety regulations, promoting a secure working environment.
Motivated team members to achieve organisational goals.
Boosted team morale with regular feedback sessions and recognition of good work.
Created positive guest experiences, resulting in repeat business.
Controlled costs by implementing strategies for reducing waste.
Coordinated special events, ensuring seamless execution and client satisfaction.
Monitored quality control procedures minimising discrepancies in final product output.
Enforced rules for cleanliness and sanitisation to ensure constant compliance with health and food safety standards.
Placed orders and processed payments in POS systems, maintaining efficient service operations.