Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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George Arnell

George Arnell

Kirkby in Ashfield,Nottinghamshire

Summary

Proactive professional with expertise in food and beverage operations, focusing on exceptional customer service and effective problem resolution. Skilled in food preparation, inventory control, and compliance with health and safety standards. Experienced in catering for special events and managing guest interactions, with a strong understanding of dietary restrictions. Committed to advancing within the hospitality industry to enhance operational efficiency and guest satisfaction.

Overview

4
4
years of professional experience
2023
2023
years of post-secondary education

Work history

Café/bar assistant/manager

Bannatynes Gym
Mansfield, Nottinghamshire
06.2024 - 08.2025
  • Responsible for providing excellent customer service, preparing and serving beverages and light snacks, maintaining cleanliness, and handling transactions
  • Key Responsibilities: Customer Service: Greeting members and guests with a friendly and positive attitude, taking orders, and providing information about the club's services.
  • Food and Beverage Preparation: Preparing and serving a variety of drinks and light snacks efficiently.
  • Hygiene and Cleanliness: Maintaining cleanliness and hygiene standards in the cafe/bar area.
  • Cash Handling: Accurately and efficiently handling cash and card transactions.
  • Inventory Management: Assisting with stock replenishment and inventory checks.
  • Health and Safety: Ensuring all health and safety regulations are adhered to.
  • Teamwork: Working collaboratively with other team members to create a welcoming atmosphere.
  • Strong interpersonal and communication skills.
  • Ability to work well under pressure and multi-task in a fast-paced environment.
  • Setting up and closing down the cafe/bar.
  • Dealing with emails, phone calls, and face-to-face queries.

Food and Beverage Assistant

Motor point arena
Nottingham, Nottinghamshire
10.2023 - 06.2025
  • Customer Service & Communication: Warmly greeted and seated guests to minimize wait times and enhance their experience. Utilized strong interpersonal skills to effectively address all customer queries, including those related to menus and allergies.
  • Operational Excellence: Maintained compliance with all health and food safety standards through the strict enforcement of cleanliness and sanitization rules.
  • Quality & Efficiency: Delivered exceptional customer care through meticulous order taking and prompt food delivery. Systematically managed daily duties such as setup, pack down, cash handling, and stock replenishment.

Shop Assistant

Sports Direct/Flannels/USC
Shirebrook, Nottinghamshire
11.2021 - 05.2022
  • Customer Relationship Management: Built and maintained strong rapport with customers and officials to swiftly resolve issues and enhance loyalty. Proactively engaged customers to create an exceptional in-store experience and provide outstanding service.
  • Merchandising & Sales: Created visually appealing product displays and meticulously prepared products for the sales floor. Actively assisted customers with product selection, offering recommendations that increased transaction value.
  • Operational Excellence: Processed deliveries and replenished stock promptly to ensure maximum product availability. Accurately operated cash registers and managed transactions efficiently.
  • Adaptability & Teamwork: Demonstrated flexibility by covering extra shifts to meet store goals and ensure smooth operations.

Waiter, driving range assistant

Oakmere Golf Club
Southwell, Nottinghamshire
05.2021 - 09.2021
  • Customer Service: Delivered exceptional service in high-volume, fast-paced environments, ensuring customer satisfaction. Welcomed guests with a warm and friendly demeanor, and provided expert assistance with menu selection.
  • Teamwork & Communication: Maintained clear and consistent communication with kitchen and bar staff to ensure efficient service and minimize delays.
  • Problem-Solving: Proactively resolved customer complaints, demonstrating poise and professionalism while escalating complex issues to management.
  • Safety & Compliance: Adhered to strict health, safety, and hygiene standards, ensuring a clean and safe environment for all guests.

Education

BTECH Level 2 - Sport and Coaching

Nottingham College Basford
Nottingham, Nottinghamshire

GCSEs - undefined

National C of E Academy
Nottingham, Nottinghamshire

Level 3 BTECH - Health And Social Care

Riseholme College
Lincoln, Lincolnshire

Skills

  • Proactive professional attitude
  • Outstanding customer service
  • Problem resolution
  • Food preparation
  • Inventory management
  • Health and safety compliance
  • Team collaboration
  • Fast-paced multitasking
  • Order taking
  • Payment collection

Affiliations

  • My Hobbies are sport related, predominantly football, where I have had trials with Chelsea, Leicester, Stoke, WBA, as well as being part of the Lincoln City Academy, where I was offered a scholarship, which was ended early due to a recurring knee injury.

Timeline

Café/bar assistant/manager

Bannatynes Gym
06.2024 - 08.2025

Food and Beverage Assistant

Motor point arena
10.2023 - 06.2025

Shop Assistant

Sports Direct/Flannels/USC
11.2021 - 05.2022

Waiter, driving range assistant

Oakmere Golf Club
05.2021 - 09.2021

GCSEs - undefined

National C of E Academy

Level 3 BTECH - Health And Social Care

Riseholme College

BTECH Level 2 - Sport and Coaching

Nottingham College Basford

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George Arnell