I like to believe I am a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
20
20
years of post-secondary education
Work history
Online Sales Assistant
Asda
Stevenage, Hertfordshire
09.2018 - Current
Trained and supported team to develop and manage online sales processes.
Maintained high feedback ratings through enhanced customer service.
Processed product returns, ensuring items were clean and resaleable.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
Built lasting relationships with clients through customer service interactions.
Bar Staff Member
Drapers Arms
Stevenage, Hertfordshire
09.2018 - 10.2018
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Maintained bar stocks, replenishing daily as necessary.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Crew Trainer
Mcdonalds
Stevenage, Hertfordshire
12.2016 - 09.2018
Reinforced hygiene and food safety procedures.
Trained several employees in customer service, food safety and performance requirements.
Supported teams to achieve shift targets such as service times or waste minimization.
Maintained current knowledge of company standards and up-to-date food safety regulations.
Role modelled ideal behavior and standards across multiple stations.
Mentored junior employees to improve accuracy and efficiency when taking orders.
Developed employees' skills in new tasks or stations.