Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

George Ancell

Stevenage,Hertfordshire

Summary

I like to believe I am a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
20
20
years of post-secondary education

Work history

Online Sales Assistant

Asda
Stevenage, Hertfordshire
09.2018 - Current
  • Trained and supported team to develop and manage online sales processes.
  • Maintained high feedback ratings through enhanced customer service.
  • Processed product returns, ensuring items were clean and resaleable.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
  • Built lasting relationships with clients through customer service interactions.

Bar Staff Member

Drapers Arms
Stevenage, Hertfordshire
09.2018 - 10.2018
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Maintained bar stocks, replenishing daily as necessary.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.

Crew Trainer

Mcdonalds
Stevenage, Hertfordshire
12.2016 - 09.2018
  • Reinforced hygiene and food safety procedures.
  • Trained several employees in customer service, food safety and performance requirements.
  • Supported teams to achieve shift targets such as service times or waste minimization.
  • Maintained current knowledge of company standards and up-to-date food safety regulations.
  • Role modelled ideal behavior and standards across multiple stations.
  • Mentored junior employees to improve accuracy and efficiency when taking orders.
  • Developed employees' skills in new tasks or stations.

Education

GCSEs - Mathematics

Barnwell School
Stevenage
09.2011 - 07.2016

GCSEs - English

Barnwell School
Stevenage
09.2011 - 06.2016

GCSEs - Art & Design

Barnwell School
Stevenage
09.2011 - 06.2016

GCSEs - Computing

Barnwell School
Stevenage
09.2011 - 06.2016

GCSEs - Web Design

North Hertfordshire College
Stevenage
09.2017 - 06.2018

Electrical installation level 2

North Hertfordshire College
Stevenage
11.2022 -

Skills

  • Sales training
  • Complex negotiations
  • Relationship management
  • Client Relationship Development
  • Package tracking
  • Inventory coordination


Languages

English
Fluent

Timeline

Electrical installation level 2

North Hertfordshire College
11.2022 -

Online Sales Assistant

Asda
09.2018 - Current

Bar Staff Member

Drapers Arms
09.2018 - 10.2018

GCSEs - Web Design

North Hertfordshire College
09.2017 - 06.2018

Crew Trainer

Mcdonalds
12.2016 - 09.2018

GCSEs - Mathematics

Barnwell School
09.2011 - 07.2016

GCSEs - English

Barnwell School
09.2011 - 06.2016

GCSEs - Art & Design

Barnwell School
09.2011 - 06.2016

GCSEs - Computing

Barnwell School
09.2011 - 06.2016
George Ancell