George Ancell
Stevenage,Hertfordshire
Summary
I like to believe I am a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
20
20
years of post-secondary education
Work history
Online Sales Assistant
Asda
Stevenage, Hertfordshire
09.2018 - Current
- Trained and supported team to develop and manage online sales processes.
- Maintained high feedback ratings through enhanced customer service.
- Processed product returns, ensuring items were clean and resaleable.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
- Built lasting relationships with clients through customer service interactions.
Bar Staff Member
Drapers Arms
Stevenage, Hertfordshire
09.2018 - 10.2018
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained bar stocks, replenishing daily as necessary.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Crew Trainer
Mcdonalds
Stevenage, Hertfordshire
12.2016 - 09.2018
- Reinforced hygiene and food safety procedures.
- Trained several employees in customer service, food safety and performance requirements.
- Supported teams to achieve shift targets such as service times or waste minimization.
- Maintained current knowledge of company standards and up-to-date food safety regulations.
- Role modelled ideal behavior and standards across multiple stations.
- Mentored junior employees to improve accuracy and efficiency when taking orders.
- Developed employees' skills in new tasks or stations.
Education
GCSEs - Mathematics
Barnwell School
Stevenage 09.2011 - 07.2016
GCSEs - English
Barnwell School
Stevenage 09.2011 - 06.2016
GCSEs - Art & Design
Barnwell School
Stevenage 09.2011 - 06.2016
GCSEs - Computing
Barnwell School
Stevenage 09.2011 - 06.2016
GCSEs - Web Design
North Hertfordshire College
Stevenage 09.2017 - 06.2018
Electrical installation level 2
North Hertfordshire College
Stevenage 11.2022 -
Skills
- Sales training
- Complex negotiations
- Relationship management
- Client Relationship Development
- Package tracking
- Inventory coordination
Languages
English
Fluent
Timeline
Electrical installation level 2
North Hertfordshire College
11.2022 -
Online Sales Assistant
Asda
09.2018 - Current
Bar Staff Member
Drapers Arms
09.2018 - 10.2018
GCSEs - Web Design
North Hertfordshire College
09.2017 - 06.2018
Crew Trainer
Mcdonalds
12.2016 - 09.2018
GCSEs - Mathematics
Barnwell School
09.2011 - 07.2016
GCSEs - English
Barnwell School
09.2011 - 06.2016
GCSEs - Art & Design
Barnwell School
09.2011 - 06.2016
GCSEs - Computing
Barnwell School
09.2011 - 06.2016
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