Geoffrey Dodds
Eastbourne
Summary
Dynamic Sales Representative with proven success at Celtic Construction & Development, excelling in customer relationship building and sales expertise. Achieved top performer status by consistently exceeding sales targets through strategic planning and effective upselling techniques. Strong interpersonal communication skills and CRM proficiency drive exceptional client satisfaction and revenue growth.
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Motivated sales professional with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Overview
24
24
years of professional experience
Work History
Sales Representative
Window & Door Replacement Company
06.2021 - 05.2022
- Developed strong product knowledge to effectively address customer concerns and enhance sales opportunities.
- Assisted customers with product inquiries and provided accurate information on features and benefits.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Representative
Celtic Construction & Deveopment
03.2002 - 04.2021
- Supported team in achieving sales targets through proactive engagement and relationship-building efforts.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Exceeded sales targets through effective planning and goal setting.
Marble & Tile Installer
Sgandurra Tile & Marble
05.1998 - 02.2002
- Installed a variety of tile types, ensuring high-quality finishes and adherence to design specifications.
- Measured and cut tiles accurately, minimizing waste and maximizing material efficiency.
- Prepared substrates by leveling and smoothing surfaces to ensure proper tile adhesion.
- Collaborated with clients to determine layout preferences, enhancing customer satisfaction through tailored designs.
- Resolved on-site issues promptly, adapting installation techniques to meet unique project challenges effectively.
Education
BTEC National Diploma - Business & Finance
Belfast College of Business & Finance
Belfast, N Ireland05-1990
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Sales closing
- Product and service sales
- Negotiation tactics
- Upselling and cross selling
- CRM proficiency
- Network development
Additional Information
Duke Of Edinburgh's award Gold level
Certified ICA Real Estate Home Inspector
PADI Rescue Certified Master Scuba Diver
Timeline
Sales Representative
Window & Door Replacement Company
06.2021 - 05.2022
Sales Representative
Celtic Construction & Deveopment
03.2002 - 04.2021
Marble & Tile Installer
Sgandurra Tile & Marble
05.1998 - 02.2002
BTEC National Diploma - Business & Finance
Belfast College of Business & Finance
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