Geoff Jones

• Lead and manage the team to create and delivery investment projects, workstreams, undertaking contract management including budget monitoring and reporting, ensuring the delivery of the customer commitments.
• Manage works according to the plans that have been developed, and that work sites are operated in an efficient and safety-first manner. Apply effective and appropriate project management techniques to ensure works are carried out within agreed timescales and within agreed costs.
• Manage budgets and approving contract spend to ensure value for money is delivered, whilst monitoring and managing combined capital and revenue budgets.
• Motivate the team and manage processes to improve customer service and efficiency of delivery whilst ensuring procedures are followed and compliance and regulatory standards are met.
• Embed and control efficient contract delivery over workstreams in Hedyn’s Investment programme, programming works and providing feedback to Welsh Government and other parties.
• Undertake site supervision visits as necessary in an efficient manner to ensure consistent high levels of quality are delivered and ensure that Health and Safety requirements are being always implemented by Hedyn staff and contractors.
• Validate contract procurement specification and approve key performance information and report as necessary on the performance of contractors engaged.
• Provide high level, expert professional or technical advice, guidance, consultation, and solutions in an intelligible and timely fashion to colleagues or senior management. Provide practical solutions to complex technical issues, taking specialist advice as necessary.
• Lead the team to create and deliver contract management processes, working with colleagues to undertake contract reviews, including budget monitoring and reporting
• Effectively communicate with customers, private occupants and leaseholders and other stakeholders, ensuring all complaints and queries are dealt with in accordance with Hedyn policy.
• Drive service improvements through technology and innovative working methods that ensures value for money services for customers.

• Assist the Head of Asset Strategy & Investment to develop NCH’s Decarbonisation Strategy to ensure continual long-term improvement to the energy efficiency of our portfolio.
• Develop a decarb roadmap to influence programme work, programme budgets and link it to the 30 year business plan.
• Lead role in the developing of initiatives, preparing business cases & bidding and managing funding for green energy, carbon reduction and environmental investment programmes.
• Day-to-day responsibility for co-ordination of the delivery of programmes of environmental improvement works.
• Interrogating, validating, modelling and overall management of energy data, processes and reporting.

• Client Representative CDM
• Asset Database Management and the implementation of new Keystone AM

system and delivery of 100% stock condition survey programme
• Asset Performance Management
• Technical lead for delivery of action plan to implement FFHH of the new

Renting Homes Act

Health and Safety Compliance Management – Asbestos, Legionella, Fire,Estate Management.
• Service Contract Procurement and Management
• Planned programme Procurement and management
• Preparation of and financial management of planned programme
• Liaison with Development BU

• Disabled adaptation works
• Estate Management
  • Reactive maintenance service request management
  • Service Standard monitoring
  • Insurance claim investigations and policy compliance
  • Contracts Register Management
  • Formal and informal complaint investigation

• Line managed surveying and administrative team
• Responsible for delivery of all Capital & Revenue works programmes and monitoring monthly projected target costs are achieved.
• Oversee all cost information and overall budget, and set cost model budgets for following financial years
• Ensured the above was delivered cost effectively and to a high quality for the resident, whilst achieving value for money for the business
• Responsible for driving down cost in the supply chain and improved contractor efficiencies in the work force through a Partnering contract
• Focused on continuous improvement to gain VFM and increasing high customer satisfaction feedback
• Worked with 'Vanguard' to implement systems thinking to achieve a 'right 1st time' approach
• Worked closely with EstatePro asset database consultants to improve component data and cleanse information on database to inform future programmes and budgets, and to understand how this impacts on business plan and 30 year model.

• Senior Surveyor role responsible for Area surveyor staff
• Managed planned bathroom/kitchen and window & door installation programmes.
• Managed the Major works programme
• Produced Option Appraisal reports
• Responsible for writing specification for property refurbishment projects following OA's evaluations.
• Designed and managed repair projects.
• Responsible for the procurement of contracts and costing of work using JCT, collaborative framework agreements and open book S.O.R's
• Involved in OJU PQQ evaluation processes.
• Ensured regular data collection for KPI's to monitor productivity, performance, satisfaction, managing results to ensure quality was maintained to meet customer and client expectations.

• Responsible for reactive and void repairs for circa 1000 properties.
• To diagnose and initiate repairs in a timely manner and within budget constraints.
• Work with other surveyors and teams which crossed over geographical areas and were more complex in nature
• Work with business's insurance company to complete any claims
• Provide specifications and work with consultants as and when necessary
• Liaise with building control, conservation, architects, structural engineers and utility companies as necessary to complete works and solve issues
• Responsible for complaints resolutions and escalation when required.
• Validate invoices and authorise payments within delegated authority.
• Ensure all H&S and site compliance was enforced throughout works.

• Working on private domestic properties carrying out all carpentry and joinery disciplines which were void and tenanted.
• Replaced and repaired cut roofs, fascias, soffits & rainwater goods. Kitchen and stair balustrade installs, Stud walling, door & window installs and other 1st fix works. also carried out 2nd fix works - internal doors, linings, architraves and skirting etc.

• Worked on commercial premises from shops to offices in various city locations
• Work involved specified company systems relating to floors, walls and ceilings.