Genevieve Fox
Hove,United Kingdom
Summary
A skilled professional with expertise in trauma-informed care, crisis intervention, and mental health assessment. Demonstrates strong practical and organisational abilities, safeguarding practices, and boundary setting to deliver holistic, person-centred support. Proficient in team leadership, collaboration with multidisciplinary teams, and compliance with GDPR and health and safety regulations. Adept at IT and data management using CRMs, including KPI reporting, goal planning, risk assessment, and group facilitation. Committed to fostering resilience through strengths-based approaches while ensuring operational excellence.
Overview
36
36
years of professional experience
2010
2010
years of post-secondary education
Work history
Manager
Gateway Women’s Centre – Off the Fence Trust
Portslade
01.2017 - 07.2025
- Led development of trauma-informed women's services
- Led strategic reviews to improve service quality and impact
- Managed recruitment, training and supervision of staff and volunteers
- Oversaw budgets, reporting and KPI tracking for service delivery
- Promotion of the service in the community including liaising with other professionals and service providers.
Activities Facilitator (Saturdays)
Signposts (Mid Sussex)
Burgess Hill
01.2019 - 01.2020
- Facilitated social activities for individuals with learning and other disabilities, ensuring accessibility and enjoyment
- Monitored safeguarding, boundaries and emotional wellbeing
- Supervised volunteers
Deputy Manager
Gateway Women’s Centre – Off the Fence Trust
Portslade
01.2015 - 01.2017
- Supported service design and delivery of day-to-day operations
- Assisted in staff oversight and development
- Undertook complex casework with clients with multiple disadvantages, including responding to safeguarding issues and assessing risk
- Developed programme of wellbeing activities
Nightshelter Co-ordinator
Centre Church – Brighton Churches Nightshelter
Brighton
01.2013 - 01.2017
- Organised shelter logistics including catering, volunteer rotas and budgets.
- Delivered safe, welcoming sessions, including de-escalating and managing conflicts and ensuring guest’s health and wellbeing
- Trained and supervised volunteer team
Advice & Information Worker (Outreach Lead)
Mind in Brighton and Hove
Brighton
01.2013 - 01.2015
- Delivered emotional and mental wellbeing support, one to one and in groups
- Engaged proactively with communities, including those harder to reach
- Developed and delivered programme of outreach activities in the community
- Used short solution focused approaches
Sessional Support and Play Worker
Young Carers Project – Brighton Carers Centre
Brighton
01.2007 - 01.2015
- Facilitated group activities for young carers aged 8-18 years.
- Undertook assessments and reviews of young carers
Psychological Wellbeing Practitioner (Trainee 2010 and Practitioner 2011-13)
Brighton and Hove Wellbeing Service
Brighton
01.2010 - 01.2013
- Triaged and assessed patients, including risk assessments
- Delivered low-intensity CBT treatments to patients with mild to moderate mental health needs, one to one and in groups
- Delivered short courses to groups on stress/ anxiety/ depression/ confidence/ assertiveness
Support, Time and Recovery Worker (STR Worker)
West Recovery Team - Sussex Partnership NHS Trust
01.2007 - 01.2010
- Delivered person-centred care and recovery-focused activities
- Used a strengths based/ recovery model to support patients to identify goals and to access opportunities
- Supported patients with daily living tasks
Workshop Assistant and Administrator
Take 2 Sheltered Workshop – Sussex Partnership NHS Trust
01.2000 - 01.2007
- Supported, trained and supervised clients with complex mental health needs to engage in vocational activities
- Organised events and undertook general administrative tasks
Support Worker/ Administrator
Workability Eastbourne – Impact Initiatives
Eastbourne
01.1997 - 01.2000
- Delivered empowering practical and emotional support to clients with mental health issues, enabling access training and employment
- Supervising, training and mentoring admin trainees on work schemes
Assistant Careers Information Officer
Career Development Unit – University of Sussex
Brighton
01.1990 - 01.1997
- Assisted students in accessing resources and careers guidance
- Delivered basic careers guidance, one to one
- Co-delivered careers workshops to groups
- Recruited, trained and supervised small team of student assistants
Education
Postgraduate Certificate - Psychological Wellbeing Practice
University of Christ Church
CanterburySkills
- Excellent communication skills
- Strong practical and organisational abilities
- Crisis management and problem solving
- Safeguarding & boundary setting
- Trauma-informed support delivery
- Goal planning - strengths based, holistic and person-centred planning
- Team leadership and development
- Time management and multi-tasking
- IT & data management using CRMs, including KPI reporting
- Compliance with GDPR, health and safety and other policies and procedures
- Team Collaboration with multidisciplinary teams
- Mental health assessment
- Trauma-informed care
- Crisis intervention
- Risk assessment
- Group facilitation
Interests
- Community ukulele and singing groups.
- Coffee and walks with friends.
- Live music.
- House and cat sitting.
- Visiting new areas and learning about new communities.
Timeline
Activities Facilitator (Saturdays)
Signposts (Mid Sussex)
01.2019 - 01.2020
Manager
Gateway Women’s Centre – Off the Fence Trust
01.2017 - 07.2025
Deputy Manager
Gateway Women’s Centre – Off the Fence Trust
01.2015 - 01.2017
Nightshelter Co-ordinator
Centre Church – Brighton Churches Nightshelter
01.2013 - 01.2017
Advice & Information Worker (Outreach Lead)
Mind in Brighton and Hove
01.2013 - 01.2015
Psychological Wellbeing Practitioner (Trainee 2010 and Practitioner 2011-13)
Brighton and Hove Wellbeing Service
01.2010 - 01.2013
Sessional Support and Play Worker
Young Carers Project – Brighton Carers Centre
01.2007 - 01.2015
Support, Time and Recovery Worker (STR Worker)
West Recovery Team - Sussex Partnership NHS Trust
01.2007 - 01.2010
Workshop Assistant and Administrator
Take 2 Sheltered Workshop – Sussex Partnership NHS Trust
01.2000 - 01.2007
Support Worker/ Administrator
Workability Eastbourne – Impact Initiatives
01.1997 - 01.2000
Assistant Careers Information Officer
Career Development Unit – University of Sussex
01.1990 - 01.1997
Postgraduate Certificate - Psychological Wellbeing Practice
University of Christ Church
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