Genene Smith
Weston-super-Mare,Somerset
Overview
21
21
years of professional experience
5
5
years of post-secondary education
1
1
Associate member of IOSH
Work history
Trainer Asssessor
Bridgwater & Taunton College
Bridgwater, Somerset
06.2016 - Current
- Conducted and recorded site inspections to determine hazard-free environment.
- Scheduled meetings to detect health and safety concerns.
- Responded to enquiries and concerns of employees by providing safety instructions.
- Examined tools, machinery and equipment to determine safety and adequacy.
- Analysed training needs to determine learning styles and skills shortages.
- Monitored employee progress, offering feedback to management on additional training requirements.
- Recorded data, completed relevant paperwork, and reviewed targets.
- Delivered instruction across various topics, integrating audio-visual presentations and training materials.
- Identified skills and knowledge gaps, tailoring workshops appropriately.
- Defined and documented learning outcomes to monitor program progress & success rates.
- Evaluated employee training outcomes to determine job readiness.
- Monitored and verified employee recertification requirements.
- Assigned training exercises and skill assessments to newly hired employees.
- Held conference calls and online training sessions to accommodate off-site employees.
- Prepared training materials and supplemental aids to support employee comprehension.
- Coordinated working interviews and on-site skill evaluations to support recruitment efforts.
- Coordinated individual training sessions to support new hire orientation and retention.
- Developed effective training manuals, modules and teaching aids.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Applied effective time management techniques to meet tight deadlines.
- Researched, applied and promoted diversity initiatives and shared best practices with staff.
- Addressed complaints and guided complainants on next steps in resolving problems.
- Scheduled meetings, conferences and appointments.
- Created expense reports with matching receipts.
- Kept files organised and up-to-date for accurate record-keeping purposes.
Training Officer
Bridgwater & Taunton College
Bridgwater, Somerset
02.2008 - 06.2016
- Advised and supported improvements of standards, working conditions, communications and processes to adhere to all health and safety responsibilities.
- Provided specialist advice and design assistance to support strategic learning and development solutions across multiple industries.
- Conducted rigorous training needs analysis several diverse organisations and implemented business focused learning strategies.
- Performed on-site inspections to check legitimate implementation of policies and procedures.
- Coached and mentored learners to deliver high quality learning sessions, identifying areas for improvement and providing detailed feedback in 1:1 meetings.
- Supported business areas to identify their learning needs by evaluating findings from performance appraisals, formal reviews, learning plans and anecdotal feedback.
- Coached and mentored apprentices to deliver high quality learning sessions, identifying areas for improvement and providing detailed feedback in 1:1 meetings.
- Consistently maximised client engagement, collaborating with marketing department to ensure effective integration in apprenticeship campaigns.
- Promoted excellent customer service standards that boosted the growth of apprenticeships.
- Participated in training sessions and online courses on a weekly basis to expand professional skillset.
Apprenticeship Officer
SMYL (South Metropolitan Youth Link)
Freemantle, Western Australia
10.2006 - 10.2007
- Worked with individual students, providing personalised educational, behavioural and emotional support.
- Maintained student safety through extra-curricular activity supervision and random inspections.
- Delivered speech and language interventions to assist students with speaking challenges.
- Guaranteed learning environments remained focused, inclusive and supportive by enforcing discipline.
- Fostered skills and social abilities to enable development of learners.
- Encouraged students to develop self-confidence and independence and reach individual potential.
- Determined learning support required and executed plans to help affected students.
- Developed tasks and challenges to refresh content knowledge and boost comprehension.
- Utilised visual aids, equipment and classroom displays to support mentor teachers' lesson delivery.
- Kept records of remedial work carried out with students for review purposes.
- Explained and illustrated concepts in different ways to promote understanding.
- Monitored progress and wrote reports on pupils receiving learning support.
- Delivered effective group and one-to-one advice and guidance sessions to clients seeking employment.
- Provided tailored career advice and pastoral care based on thorough customer consultation and assessment.
- Managed initial appointments and customer assessments to best support career progression.
- Researched careers, progression opportunities and labour market information to deliver accurate and impartial advice and guidance.
- Developed bespoke guidance programmes to mentor and motivate customers facing barriers in training and employment.
- Built links with businesses and industries to provide input on employment and training opportunities.
- Handled customer concerns and queries professionally to enhance support and prospects.
Advertising Sales Executive
Warnbro Sound
Rockingham, Western Australia
07.2005 - 10.2006
- Built consistent pipeline of business opportunities and accurately tracked within company CRM system.
- Negotiated contracts and terms of service to deliver competitive and industry-leading account services.
- Managed accounts from client prospecting to relationship management.
- Designed innovative branding and product strategies for client campaigns.
- Coordinated and attended client meetings to deliver status updates and cultivate consistent favourable rapport.
Marketing Manager
Warnbro Fair Shopping Centre
Rockingham, Western Australia
03.2003 - 07.2005
- Analysed customer data and campaign performance to drive improvements.
- Conducted market research to better understand key customer segments.
- Monitored campaign performance, adapting strategy as needed to ensure business goals were consistently met.
- Launched new products and expanded into new markets with exceptional project planning.
- Produced bespoke campaign and marketing materials, including case studies, press releases, blogs and white papers.
- Collaborated effectively with clients and stakeholders, ascertaining campaign goals and working tirelessly to achieve mutually beneficial outcomes.
- Analysed sales reports to identify trends and update strategies.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- Optimised sales methods to best engage, acquire and retain customers.
- Established budgets for programme activities and controlled expenditure to meet targets.
- Used multi-source data to determine sales and delivery terms for products and services.
Education
Level 3 NEBOSH NGC in Occupational Health & safety - Safety Health & Environment
Bridgwater & Taunton College
Bridgwater 03.2023 - 09.2023
L3 Diploma in Advanced Manufacturing Engineering - Engineering
Bridgwater & Taunton College
Bridgwater 03.2020 - 09.2023
IOSH in Environment For Business - Safety Health & Environment
Bridgwater & Taunton College
Bridgwater 08.2022 - 08.2022
L3 Award in Assessing Competence in the workplace - Engineering & SHE (Safety Health & Environment)
Bridgwater & Taunton College
Bridgwater 09.2016 - 09.2017
L2 English - English
Bridgwater & Taunton College
Bridgwater 02.2014 - 05.2014
L2 Math - Math
Bridgwater & Taunton College
Bridgwater 02.2014 - 05.2014
Timeline
Level 3 NEBOSH NGC in Occupational Health & safety - Safety Health & Environment
Bridgwater & Taunton College
03.2023 - 09.2023
IOSH in Environment For Business - Safety Health & Environment
Bridgwater & Taunton College
08.2022 - 08.2022
L3 Diploma in Advanced Manufacturing Engineering - Engineering
Bridgwater & Taunton College
03.2020 - 09.2023
L3 Award in Assessing Competence in the workplace - Engineering & SHE (Safety Health & Environment)
Bridgwater & Taunton College
09.2016 - 09.2017
Trainer Asssessor
Bridgwater & Taunton College
06.2016 - Current
L2 English - English
Bridgwater & Taunton College
02.2014 - 05.2014
L2 Math - Math
Bridgwater & Taunton College
02.2014 - 05.2014
Training Officer
Bridgwater & Taunton College
02.2008 - 06.2016
Apprenticeship Officer
SMYL (South Metropolitan Youth Link)
10.2006 - 10.2007
Advertising Sales Executive
Warnbro Sound
07.2005 - 10.2006
Marketing Manager
Warnbro Fair Shopping Centre
03.2003 - 07.2005
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