Gemmanie Rodgers
Atherstone,North Warwickshire
Summary
Passionate Catering Assistant with expertise in high quality preparations. Diligent in ensuring optimum food and safety hygiene, meeting quality standards and providing a can-do attitude to any task.
Proactive Catering Assistant with years of expertise contributing to smooth-running of high-functioning kitchen. Meticulous in food preparation, quality standards and adherence to regulations.
Friendly and reliable, equipped with exceptional customer service skills and strong ability to work in fast-paced environments. Demonstrates proficiency in communication and teamwork, vital for ensuring seamless operations. Ready to contribute positively to any role.
Hardworking kitchen team member always ready to assist with diverse needs. Helps keep kitchen clean, stocked and organised for fast-paced demands. Trained in health, safety and best practices for kitchen support.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
Work history
Catering supervisor
Polestar
Coventry, Warwickshire
2025.01 - Current
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
- Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
- Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
- Ensured cleanliness and usability of crockery, cutlery and utensils for smooth-running, high-functioning kitchen operations.
- Carefully prepared ingredients in accordance with menus, portion control and agreed quality standards.
- Carefully prepared ingredients based on menus, portion control and agreed quality standards.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Updated food apps as and when required.
- Washed, peeled and chopped vegetables to be used in dishes.
- Mastered different types of cuisine, catering to diverse needs.
- Trained new staff members in company procedures to maintain service standards.
- Resolved conflicts within the team swiftly, promoting a harmonious work atmosphere.
- Supervised performance of catering team closely for consistent service quality.
- Coordinated with vendors for supply of freshest ingredients.
- Coordinated with colleagues for seamless end-of-day stock takes.
Catering staff member
Dine Contract Catering
Coventry
2019.01 - Current
- Achieved customer satisfaction by promptly serving food and beverages.
- Performed daily stock checks for maintaining adequate supplies at all times.
- Prepared special dietary requests with attention to detail and care.
- Handled customer complaints professionally resulting in satisfactory resolution and retaining patronage.
- Cleaned dining areas diligently, providing a pleasant eating environment for guests.
- Demonstrated excellent team working skills whilst handling high-pressure situations during busy periods.
- Ensured smooth operations by coordinating with other catering staff members.
- Followed prescribed methods of portioning and presentation, consistently meeting customer expectations.
- Monitored ingredient supply, promptly ordering low-stock items to prevent service disruptions.
- Mastered skills across various kitchen roles, providing support in alternative positions during staff absences.
- Applied highest standards of food safety, consistently maintaining hygiene ratings
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Processed cash and card payments accurately and efficiently.
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Assisted with menu planning, offering creative input.
- Monitored waste control to protect quality measures.
Cleaner
Cow Lees Care Home
Bedworth, Warwickshire
2016.01 - 2019.08
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
- Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Worked quickly to complete cleaning within allotted timeframes.
- Safely stored cleaning solutions, equipment and chemicals.
- Followed health and safety standards governing correct use of chemicals.
Teaching assistant
Race Leys Infant School
Bedworth, Warwickshire
2011.09 - 2012.10
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Led small group sessions for enhanced focus on challenging topics.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
- Provided feedback on pupil's work, identifying areas for improvement.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Maintained confidentiality, safeguarding sensitive data with effective protocols.
Kennel assistant
Grendon Boarding Kennels
Grendon, Warwickshire
2004.03 - 2006.04
- Provided exceptional customer service for satisfied clientele base.
- Managed check-ins and check-outs of pets smoothly resulting in minimal disruption to daily operations.
- Conducted detailed inspections of the facility regularly, maintaining impeccable standards of cleanliness and safety at all times.
- Improved dog hygiene through regular bathing and grooming tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
Shop floor worker
Tesco Superstore
Bedworth, Warwickshire
2003.06 - 2004.09
- Identified customer needs to recommend suitable products effectively.
- Facilitated smooth checkouts with proficient cash handling skills.
- Executed pricing duties accurately to avoid confusion at tills.
- Restocked shelves for easier purchase selection.
- Maintained a clean work environment, promoting health and safety regulations.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Guided customers to locate products or alternative items.
Education
OCR Employability Level 1 - Career training
Numidia award academy
Warwick, Warwickshire 2012.01 - 2012.06
Adult literacy -
Stoke Park School & Information Technology
Coventry 2012.06 - 2012.12
NVQ Level 2 - Teaching/learning in Schools
Warwickshire and Hinckley College
Warwickshire 2011.02 - 2012.01
NVQ Level 2 - Beauty therapy
Warwickshire College
Warwickshire 2010.03 - 2011.03
NVQ Level 3 - Ladies Hairdressing
Warwickshire College
Warwickshire 2009.02 - 2010.01
NVQ Level 2 - Hairdressing
Warwickshire College
Warwickshire 2008.02 - 2009.01
Skills
- Alcoholic beverage serving
- Multitasking proficiency
- Adaptable to fast-paced environment
- Thermometer use
- Food presentation flair
- Food storage guidelines application
- Vegetable carving
- Recipe modification
- Commercial kitchen cleaning
- Handling cash transactions
- Fast-Paced environment adaptability
- Food preparation
- Order processing
- Cleaning and sanitation
- Ingredient prep
- Kitchen equipment operation
- Eye for detail
- Food hygiene compliance
- Hygiene standards adherence
- Food allergens awareness
- Portion control understanding
- Banquet setup
- Table clearing
- Food safety awareness
Timeline
Catering supervisor
Polestar
2025.01 - Current
Catering staff member
Dine Contract Catering
2019.01 - Current
Cleaner
Cow Lees Care Home
2016.01 - 2019.08
Adult literacy -
Stoke Park School & Information Technology
2012.06 - 2012.12
OCR Employability Level 1 - Career training
Numidia award academy
2012.01 - 2012.06
Teaching assistant
Race Leys Infant School
2011.09 - 2012.10
NVQ Level 2 - Teaching/learning in Schools
Warwickshire and Hinckley College
2011.02 - 2012.01
NVQ Level 2 - Beauty therapy
Warwickshire College
2010.03 - 2011.03
NVQ Level 3 - Ladies Hairdressing
Warwickshire College
2009.02 - 2010.01
NVQ Level 2 - Hairdressing
Warwickshire College
2008.02 - 2009.01
Kennel assistant
Grendon Boarding Kennels
2004.03 - 2006.04
Shop floor worker
Tesco Superstore
2003.06 - 2004.09