Summary
Overview
Work history
Education
Skills
References
Hobbies
Timeline
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Gemma Warburton

Bristol

Summary

Enthusiastic student with customer care and animal handling abilities. Confident with excellent initiative and a can-do attitude for adaptable team support.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Kennel assistant

Macabees Pet Hotel
Princes Risborough, Buckinghamshire
12.2021 - 04.2025
  • As a kennel assistant, I am responsible for ensuring the comfort and safety of the animals by maintaining a clean, sanitised environment and minimising stress for the dogs.
  • Additionally, I carry out regular health checks of the dogs to identify any potential issues early on and regular inspections of the kennels to maintain standards.
  • I also must make meals for the dogs and administer medications as specified by their owners.
  • I am also responsible for providing one-to-one attention to dogs to foster positive relationships and support distressed dogs.
  • As well as this, I must supervise introducing dogs to one another and their interactions to prevent any altercations and stay calm when handling reactive or nervous dogs.

Bartender

White Brasseries
Thame, Oxfordshire
09.2019 - 06.2022
  • During this job, I was responsible for providing excellent service to customers and building rapport with them, creating an inviting atmosphere to increase customer retention.
  • I was required to maintain knowledge of drink recipes, a clean and organised bar and stock levels in order to provide exceptional service.
  • I was also responsible for checking identification to ensure customers were of legal drinking age.
  • Additionally, I would collaborate with the rest of the bar team to help provide a high standard of service during peak hours and clean the bar at the end of the day to ensure a seamless reset for the next day.

Customer service assistant

Midcounties Co-Operative
Thame, Oxfordshire
04.2020 - 08.2020
  • Whilst in this role, I was responsible for monitoring and replenishing stock levels regularly and keeping shelves organised and neat to maintain standards on the shop floor.
  • I would assist customers with questions and help them locate items using product and store knowledge.
  • I had to adapt quickly to changes to the store layout and product ranges to prevent disruption to services, especially since I was in this role during COVID-19.
  • I was also responsible for working well with the rest of the team to create a positive atmosphere for staff and customers.

Education

GCSEs - Art, Geography, English Literature, English Language, Mathematics, History, Combined Science, Citizenship studies, Physical Education

Princess Risborough secondary school
Aylesbury, Buckinghamshire
09.2014 - 7 2019

A-Levels - Art, Business studies, Psychology

Lord Williams Sixth Form
Thame, Oxfordshire
09.2019 - 7 2021

Bachelor of Science - Psychology

University of Bristol
09.2022 - 04.2025

Skills

  • Strong communication skills
  • Attention to detail
  • Organisation skills
  • Compassionate client care
  • Patience and tolerance
  • Canine behaviour understanding

References

References available upon request.

Hobbies

  • Playing rugby for the university team
  • Crochet

Timeline

Bachelor of Science - Psychology

University of Bristol
09.2022 - 04.2025

Kennel assistant

Macabees Pet Hotel
12.2021 - 04.2025

Customer service assistant

Midcounties Co-Operative
04.2020 - 08.2020

Bartender

White Brasseries
09.2019 - 06.2022

A-Levels - Art, Business studies, Psychology

Lord Williams Sixth Form
09.2019 - 7 2021

GCSEs - Art, Geography, English Literature, English Language, Mathematics, History, Combined Science, Citizenship studies, Physical Education

Princess Risborough secondary school
09.2014 - 7 2019

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Gemma Warburton