Gemma Thomas
Bristol,BST
Summary
Dynamic Data Product Owner with a proven track record at Lloyds Banking Group, excelling in Agile methodologies and stakeholder management. Spearheaded the launch of innovative data solutions, achieving significant cost savings and enhancing product usability. Expert in data analytics, driving strategic initiatives that align with business objectives and deliver measurable results.
Overview
7
7
years of professional experience
Work History
Data Product Owner-Data Science & Data Management
Lloyds Banking Group
03.2023 - Current
- Partner with cross-functional teams to capture product requirements and define user stories, enabling delivery of for market leading solutions.
- Prioritize product backlog based on stakeholder feedback and market trends.
- Support development sprints by participating in daily stand-ups and retrospectives.
- Conduct competitive analysis to identify market opportunities and inform product strategy.
- Engaging with users to collect feedback, enhancing product usability, marketability and customer satisfaction.
- Develop comprehensive technical delivery roadmaps outlining the product vision, goals, and milestones for successful and timely execution.
- Active monitoring and improvement of team velocity by implementing and refining Agile/Scrum methodologies.
- Proactively identify risks associated with programme timelines and deliverables, implementing mitigation strategies when necessary.
- Lead and oversee entire product deployments across multiple divisions from vision and creation to rollout and delivery.
- Leading product launches, collaborating with marketing teams to create successful go-to-market strategies.
- Design and lead development of new features that become key differentiators in market.
- Coordinate with software developers and engineers to create custom data products, applications and trackers to achieve customer goals.
Senior Product Owner - Legal Operations
Lloyds Banking Group
02.2020 - 03.2023
- Directed the product vision and strategic alignment for the organizations first greenfield, hosted Legal Matter Management platform, overseeing full lifecycle delivery of an end to end technology suite supporting 600+ colleagues.
- Managed technology and data product lifecycle from concept through launch, ensuring timely delivery of features.
- Prioritized product backlog based on stakeholder feedback and market analysis to maximize value.
- Providing expert knowledge and consultancy to allow effective decision making at C-Suite level.
- Developed performance metrics to assess product success and iterate on future enhancements effectively.
- Achieved cost savings of 250k per year as a result of successful design and delivery.
Data Strategy, Change and Innovation Lead
Lloyds Banking Group
04.2018 - 02.2020
- led and executed a comprehensive, enterprise-wide strategic assessment of data capabilities and analytics maturity to align with evolving business objectives and drive long-term value.
- led the design and delivery of a strategic Target Operating Model for the Chief Data & Analytics Office in collaboration with Accenture, aligning capabilities, governance, and structure to enterprise goals.
- Successfully delivered transition state planning and implementation of Target Operating Model initiatives within a dynamic, fast-paced environment.
Education
International Diploma - Data Management
07-2018
International Diploma - Business Analytics
06-2018
A Level's - English Literature, Biology, Chemistry
06-2001
GCSE's - Various Certificates - English, Science And Maths
06-1999
Skills
- Agile methodology
- Stakeholder relationship management
- Feature prioritization
- Technical expertise
- Data-driven decision making
- Design thinking
- Risk management
- Software development fundamentals
- Problem resolutions
- Product development
- Data analytics
- Google Analytics understanding
Timeline
Data Product Owner-Data Science & Data Management - Lloyds Banking Group
03.2023 - Current
Senior Product Owner - Legal Operations - Lloyds Banking Group
02.2020 - 03.2023
Data Strategy, Change and Innovation Lead - Lloyds Banking Group
04.2018 - 02.2020
Data Capability Assessement Model (DCAM) Practitioner - International Diploma , Data Management
BCS International Diploma - International Diploma , Business Analytics
Downend Secondary School - A Level's , English Literature, Biology, Chemistry
Downend Secondary School - GCSE's, Various Certificates - English, Science And Maths
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