Gemma Terrett

Managed all recruitment requirements for Support Office in London and Area Offices across UK and IE. Supporting across Region North Europe when required.
Enhanced candidate experience through efficient recruitment processes.
Implemented harmonised office recruitment procedures with the team and following up with KPIs.
Created training resources for hiring managers regarding recruitment best practices.
Cultivated relationships with universities and colleges to support ongoing recruitment initiatives and succession planning.

Delivered HR support to all office personnel, ensuring timely resolution of any issues.

Partnered with Function Heads to cultivate high-performing teams within the organisation.

Contributed to forecasting, recruitment and onboarding processes and conducted training sessions to upskill the teams.

Support Functions heads with performance management.

Collaborated with Area Team to achieve high-performance stores.

Enhanced staff engagement through targeted initiatives.

Developed store teams by providing comprehensive training and coaching.

Managed all aspects of HR for store teams to ensure compliance and effectiveness.

Managed daily operations of the store to ensure optimal performance.

Oversaw profit and loss report.

Coached and developed team members to enhance skills and productivity.

Collaborated with area team to uphold high standards within the store.