Summary
Overview
Work history
Education
Skills
References
Timeline
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Gemma Sealey

Bristol

Summary

Results-driven professional with expertise in product knowledge, lead qualification, and closing deals. Adept at delivering exceptional customer service while managing multiple tasks efficiently. Skilled in market research, sales presentations, and leveraging computer literacy to drive business growth. Committed to achieving measurable results and contributing to organisational success through strategic sales initiatives.

Overview

25
25
years of professional experience

Work history

Kitchen Sales Designer

Howden Joinery
Bristol, South Gloucestershire
11.2017 - Current
  • Facilitated smooth communication between clients and internal teams for successful project completion.
  • Developed compelling sales pitches to secure lucrative contracts.
  • Delivered bespoke design solutions for enhanced aesthetic appeal.
  • Conducted detailed product demonstrations, leading to increased customer satisfaction.
  • Demonstrated proficiency in utilising CAD software for innovative designs.
  • Established new client base with comprehensive knowledge of latest design trends.
  • Attended industry events and exhibitions to network with potential clients.
  • Enriched portfolio by delivering tailored solutions as per individual client requirements.
  • Collaborated closely with production team to ensure seamless design execution.
  • Enhanced customer relations by providing top-notch sales design proposals.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.
  • Demonstrated product features and functions to engage potential customers.

Accounting manager

First Alert Double Glazing Limited
Bristol, Avon
09.2003 - 11.2017
  • Streamlined financial operations by implementing efficient accounting processes.
  • Ensured accuracy in financial reports for enhanced decision making.
  • Facilitated smooth audits with meticulous record keeping.
  • Maintained company budget to ensure fiscal responsibility.
  • Improved profit margins by identifying and cutting unnecessary expenses.
  • Managed cash flow efficiently, maintaining a healthy business operation.
  • Led accounts payable and receivable operations, ensuring timeliness and accuracy in transactions.
  • Reviewed and approved expense reports, upholding company policy adherence at all times.
  • Reduced discrepancies in financial statements by enforcing stringent audit procedures.
  • Conducted regular training sessions for team members, enhancing their accounting skills.
  • Reviewed bookkeeping and management accounts to achieve clear and correct reports.
  • Prepared client quotes and invoicing to create stable cash flow.

Clinique beauty advisor

Estee Lauder Companies
Bristol, Avon
05.2005 - 08.2008
  • Organised promotional events to increase brand visibility and engagement.
  • Cultivated a welcoming shopping environment through friendly and professional demeanour.
  • Performed daily inventory checks, ensuring adequate stock availability.
  • Improved self-confidence of clients with appropriate make-up application techniques.
  • Advised customers on latest skincare trends to boost their skincare regime.
  • Streamlined store operations by maintaining clean and organised workstations.
  • Identified client needs by asking relevant questions and listening actively to the responses.
  • Assisted customers in choosing suitable products, enhancing sales performance.
  • Kept up-to-date with new industry trends to provide knowledgeable service.
  • Conducted skin consultations for tailored product recommendations.
  • Demonstrated product usage, resulting in increased customer satisfaction.
  • Enhanced customer loyalty by offering personalised beauty advice.
  • Facilitated in-store makeup demonstrations to inspire potential purchases.
  • Merchandised products to increase sales and boost customer interest in new brands.
  • Upsold products with detailed knowledge and persuasive sales techniques.

Travel consultant

Travelcare
Bristol, Avon
09.2000 - 09.2003
  • Achieved customer satisfaction by providing tailored travel solutions.
  • Contributed effectively in team meetings, fostering collaborative work environment.
  • Streamlined booking procedures, improving operational efficiency.
  • Formulated strategic marketing initiatives to attract new clientele.
  • Facilitated smooth travel arrangements, enhancing customer experience.
  • Offered personalised travel advice for enhanced holiday experiences.
  • Resolved customer complaints promptly ensuring high levels of satisfaction.
  • Drew upon comprehensive knowledge of global destinations for informed recommendations.
  • Dealt efficiently with last-minute changes to minimise disruption.
  • Advised customers on visas and travel safety.
  • Strived to reach set sales and revenue targets.

Education

GCSEs - Various

Broadlands School
Bristol
09/1995 - 07/2000

NVQ Level 3 - Accounting

AAT
Bristol
09/2003 - 07/2005

NVQ Level 3 -

Travel and Tourism
09/2003 - 07/2005

Skills

  • Product knowledge
  • Lead qualification
  • Closing deals
  • Multi-tasking
  • Excellent customer service
  • Computer literate
  • Market research
  • Sales presentations
  • Building client base
  • Target achievement
  • Advanced design software proficiency
  • Cultural awareness
  • Order processing
  • Project Management
  • Time-management

References

References available upon request.

Timeline

Kitchen Sales Designer

Howden Joinery
11.2017 - Current

Clinique beauty advisor

Estee Lauder Companies
05.2005 - 08.2008

Accounting manager

First Alert Double Glazing Limited
09.2003 - 11.2017

Travel consultant

Travelcare
09.2000 - 09.2003

GCSEs - Various

Broadlands School
09/1995 - 07/2000

NVQ Level 3 - Accounting

AAT
09/2003 - 07/2005

NVQ Level 3 -

Travel and Tourism
09/2003 - 07/2005

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