Gemma Reynolds

Responsible for employee benefits administration, stakeholder engagement, process documentation, and data management, ensuring compliance with employment terms and company policies.

Key Responsibilities

• Managing the end-to-end administration of the Cycle to Work scheme, including processing applications, raising purchase orders, and ensuring compliance with HMRC guidelines.
  •Coordinating Long Service Awards, ensuring employees receive recognition in line with tenure milestones.
  •Processing Specsavers VDU vouchers for employees requiring visual display unit (VDU) eye tests.
  •Led the implementation of a new eyecare voucher scheme, including:
  oFinalizing internal forms and process documentation.
  oDrafting communications for People Place and Advantages UK to inform employees about the new process.
  oLearning and executing the invoicing portal upload process, training others for coverage.
  oSetting up a VDU eye test page on Advantages.
  •Collaborated with stakeholders to resolve process issues
  •Updated and maintained employee benefit data to ensure accurate benefit allocation in line with individual terms of employment.
  • Worked to rectify interface reporting issues, ensuring accurate reporting between HR systems and
  external platforms.
  • Sent updated benefits communications to all employees.
  • Ensured employees on maternity leave were included in all benefits updates, making sure they had
  equal access to new benefits.
  • Liaising with third-party vendors, resolving queries, and reconciling accounts, escalating issues
  where necessary.
  • Producing reports for internal stakeholders and ensuring data accuracy.
  • Promoting employee benefits and engagement initiatives.
  • Holding regular meetings with suppliers to review and enhance reward schemes, improving the
  benefits offered to employees.

• Issued offer letters and employment contracts, ensuring accuracy and compliance.
• Managed the onboarding process, including pre-employment checks and liaising with third-party
providers.
• Processed HR transactions via SAP.
• Created process documentation for onboarding procedures, enhancing efficiency and clarity for
new team members.
• Attended induction

HR support for multiple clients ensuring compliance with employment laws and company policies.

Key Responsibilities:
• Conducted pre-employment checks, including referencing, CRB checks, and R2W verification.
• Processed new hires onto payroll systems and maintained employee records.
• Managed international assignment processing, ensuring accurate pay and benefit adjustments.
• Assisted in team leadership duties, including quality checks, workload allocation, and reporting.
• Developed process documentation for onboarding and background verification, ensuring a clear
framework for compliance and efficiency.

• Supported the regulated recruitment team in hiring financial professionals across the business.
• Managed end-to-end recruitment administration for regulated roles, ensuring compliance with FSA
regulations.
• Issued offer letters and contracts, conducted referencing and credit checks.
• Maintained high accuracy levels while meeting service standards.
• Documented HR recruitment

Provided support for employee onboarding and training procedures.