A seasoned professional with extensive expertise in conflict mediation, staff training and development, and motivational leadership. Demonstrates resilience under pressure and excels in health and safety compliance, customer service excellence, and team leadership. Possesses comprehensive product knowledge and attention to detail, ensuring effective inventory control and regulatory compliance. Skilled in budget management, data analysis, and proactive customer engagement within the retail industry. Committed to ethical decision making and legal compliance while fostering team motivation through innovative techniques. Career goals include advancing omni-channel retailing strategies to enhance customer relationships and drive business growth.