Gemma Maryon
Worthing,West Sussex
Summary
Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work history
Healthcare Assistant - Wards
Goring Hall Hospital
Worthing, West Sussex
03.2022 - Current
- Assisted nursing staff in delivering compassionate care to patients in wards.
- Monitored patient vital signs using NEWS2 charts and report significant changes to healthcare professionals.
- Organised and maintained cleanliness of patient areas to ensure a safe environment.
- Supported patients with daily activities such as bathing, dressing, and mobility assistance.
- Documented patient care activities and observations accurately in medical records.
- Educated patients and families about healthcare procedures and post-treatment care.
- Participated in training sessions to improve skills and knowledge in patient care practices.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Monitored patient vital signs and reported significant changes to healthcare professionals.
Cleaning manager
Myself
Worthing, West Sussex
03.2019 - Current
- I have been running my own cleaning business for the past 8 years which has evolved in more of a care role for my elderly clients, supporting them in their day to day needs.
- Assisting elderly or unable adults with their day to day cleaning once a week. Making sure all surfaces are cleaned and disinfected and the property is left in a clean state.
- Carrying out any additional requirements they may require from me such as, washing, putting away shopping, washing up, ironing. Also assisting them should they require any help with their own personal hygiene, mainly washing hair and helping them while brushing teeth.
Customer service advisor
EDF Energy
Hove, West Sussex
06.2006 - 03.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed customer accounts by updating information and ensuring accuracy in systems.
- Logged customer complaints accurately, expedited corrective actions effectively.
- Improved customer satisfaction by promptly addressing queries and complaints.
Education
GCSEs - English Literature, English Language, Maths, Leisure and Tourism
Great Marlow School
Marlow, Buckinghamshire 09.1994 - 06.1998
Skills
A compassionate and reliable Healthcare Assistant with a certificate of achievement in passing my apprenticeship for Senior Healthcare Support Worker (Adult Nursing Support) Level 3 I am experienced in supporting patients on a hospital ward, skilled in delivering high-quality personal care, monitoring patient wellbeing, and working effectively as part of a multidisciplinary team I am committed to maintaining dignity, safety, and comfort for patients while adhering to company values, infection control standards, and safeguarding procedures I am fully compliant in all of my E-Learning that is required of me including my Care Certificate
Timeline
Healthcare Assistant - Wards
Goring Hall Hospital
03.2022 - Current
Cleaning manager
Myself
03.2019 - Current
Customer service advisor
EDF Energy
06.2006 - 03.2022
GCSEs - English Literature, English Language, Maths, Leisure and Tourism
Great Marlow School
09.1994 - 06.1998