Gemma Manuell
Office Manager
Oxford,Oxfordshire
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
16
16
years of professional experience
Work History
Office Manager
East Oxford Primary School
Oxford, Oxfordshire
07.2017 - Current
- Evaluated employee records and productivity and submitted evaluation reports.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Called parents and guardians to inquire about late or truant students.
- Input daily attendance information into office database for Number-student school.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Answered calls, took messages, and transferred calls to correct individuals.
- Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
- Input data into spreadsheets and databases.
- Assisted with onboarding of new employees.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Tracked approved and unapproved invoicing to produce critical month-end metrics.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Handled complaints and questions, and re-directed calls to other team members.
- Set appointments with salespeople and potential customers.
Secretary's Assistant
John Radcliffe Hospital
Oxford, Oxfordshire
03.2008 - 07.2017
- Analyzed patients' medical histories, medication allergies, physical conditions and examination results to determine best procedure.
- Collaborated with other medical professionals to check patient wishes and care.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created and updated records and files to maintain document compliance.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Managed filing system, entered data and completed other clerical tasks.
- Typed legal briefs, reports and court petitions using correct legal format and design guidelines for documents.
Education
Business Studies
Cheney School
Oxford07.1999
Skills
Business administration
undefinedTimeline
Office Manager
East Oxford Primary School
07.2017 - Current
Secretary's Assistant
John Radcliffe Hospital
03.2008 - 07.2017
Business Studies
Cheney School
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