Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Gemma Lowe

Harwich,Essex

Summary

Highly skilled professional with extensive knowledge of Aldis, the Light Dues system, and the Merchant Shipping Act 1997. Proficient in Microsoft Office and database administration, demonstrating high attention to detail and time efficiency. Adept at working independently to solve problems, with strong organisational and prioritisation abilities. Excellent written and verbal communication skills, complemented by interpersonal communication expertise. Experience in mentoring and enjoy assisting in growth and development in others.

Overview

23
23
years of professional experience
4025
4025
years of post-secondary education
1
1
Certification

Work history

Light Dues Administrator

Trinity House
Harwich, Essex
05.2013 - Current
  • Undertake general Light dues administration including port records data processing and compliance validation to ensure the correct payment of Light dues through comparison with port records, along with dispatch of invoices.
  • Deal with telephone queries and written correspondence in a professional and helpful manner.
  • Maintain knowledge of Merchant Shipping Act and associated Statutory Instruments for the collection of Light dues.
  • Provide cover of the cashiering duties as required. This involves ensuring the effective control of cash in relation to general Light Dues, fishing fleet and tugs. Ensuring all funds are received and processed via direct debit process, cheque or direct payments and the processing of the weekly payment transfer.
  • Provide cover to the team leader in issuing light dues certificates and checking for overlapping and duplicate payments.

Engineering Administrator

Trinity House
Harwich, Essex
04.2008 - 12.2010
  • Assisted the Engineering Management team by providing an efficient day-to-day office support and administration service.
  • Coordinated and prepared travel arrangements and meetings.
  • Provided note taking support to the Department and produced minutes of meetings.
  • Maintained a record of external documents held by or available to Trinity House and ensure only current versions are available.
  • Undertook ad hoc tasks as necessary to assist the Engineering Department in delivering projects in an efficient, timely and cost effective manner.
  • Compile reports on performance of the Engineering department, Availability and reliability of Aids to Navigation, Project Delivery and Field Operations for the Planning & Performance Manager.
  • Budget tracking the Engineering department revenue budget and preparation of the high level reports to Executive.
  • Assist annually, the setting of the above-mentioned budget in conjunction with the budget holders, to ensure conformity with the budget timetable as defined by the Finance department.

Purchasing Officer

Trinity House
Harwich, Essex
08.2004 - 04.2008
  • Managed reception area taking calls through a central switchboard, greeting all visitors and managing flag etiquette.
  • Managed meeting room booking and refreshment requests including special events held such as Trinity Sunday and visitor tours.
  • Managed the company hire car and stationary ordering.
  • Liaised with suppliers to facilitate shipment of materials, reducing lead times.
  • Processed requisitions, ensuring competitive prices and best value for money are attained.
  • Scheduled and progress chased order delivery as appropriate, to ensure the right goods/services were delivered to the right place, at the right time and in the right quantity, recording and highlighting delays in deliveries.

Administrative assistant

Trinity House
Harwich, Essex
05.2002 - 08.2004
  • Managed front desk duties to ensure smooth operation of reception area.
  • Provided administrative assistance to the various teams within the Finance department.
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.
  • Coordinated office operations by handling phone enquiries ensuring they were put through to the correct team.
  • Maintained stock levels to avoid shortages in office supplies.

Education

GCSEs -

The Harwich School
Harwich
09.1995 - 06.2000

A-Levels -

Harwich Sixth Form
Harwich
09.2000 - 05.2002

NVQ Level 2 - Purchasing and Supply Chain Management

Trinity House - in house learning

NVQ Level 2 - Business Administration

Trinity House - in house learning

Skills

  • Knowledge of Aldis, the Light Dues system and the merchant shipping act 1997
  • Good Microsoft office knowledge
  • Able to work on own initiative to solve problems
  • High attention to detail
  • Mentoring experience
  • Organisation and prioritisation
  • Written and verbal communication
  • Database administration
  • Time efficiency
  • Interpersonal communication

Affiliations

  • Hobbies include Swimming and long walks in the countryside.

Certification

Full UK driving licence

Timeline

Light Dues Administrator

Trinity House
05.2013 - Current

Engineering Administrator

Trinity House
04.2008 - 12.2010

Purchasing Officer

Trinity House
08.2004 - 04.2008

Administrative assistant

Trinity House
05.2002 - 08.2004

A-Levels -

Harwich Sixth Form
09.2000 - 05.2002

GCSEs -

The Harwich School
09.1995 - 06.2000

NVQ Level 2 - Purchasing and Supply Chain Management

Trinity House - in house learning

NVQ Level 2 - Business Administration

Trinity House - in house learning

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