Gemma Jeffrey
Stevenage
Summary
Dedicated Care Worker with a proven track record at Hertfordshire County Council, excelling in compassionate care and client confidentiality. Leveraged behavioral support and cultural sensitivity to enhance client quality of life, achieving a 100% compliance rate with care plans. Skilled in building relationships and proficient in problem-solving, consistently delivering high-quality care. Experienced non-medical Care Provider offering 20+ years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
9
9
years of professional experience
Work History
Care Worker
Hertfordshire County Council
01.2017 - 01.2020
- Remained alert to problems or health issues of clients and competently responded.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Assisted residents with basic activities of daily living.
- Monitored and assisted residents through individual service plans.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Supported needs of 4+ residents under long-term care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Transported patients between rooms and appointments or testing locations.
- Delivered high-quality care to all patients in hospital facility.
- Followed directions of licensed nurses to administer medications and treatments.
Support Worker
Medacs Healthcare
01.2016 - 01.2017
- Adhered to company requirements for patient interactions and care standards.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Care Worker
Pine Loge
01.2011 - 01.2016
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Skills
- Recreational Activities
- Cultural Sensitivity
- Personal care assistance
- Client Confidentiality
- Adaptive equipment use
- Behavioral support
- Meal Preparation
- Compassionate Care
- Basic Housekeeping7
- Care Plan Adherence
- Mobility Assistance
- Daily living activities assistance
- Verbal and written communication skills
- Care Plan Management
- COVID-19 Safety Policies
- PPE Usage
- Problem-Solving
- Daily living assistance
- Personal Hygiene Assistance
- Relationship Building
- Client documentation
- First aid and safety
Timeline
Care Worker
Hertfordshire County Council
01.2017 - 01.2020
Support Worker
Medacs Healthcare
01.2016 - 01.2017
Care Worker
Pine Loge
01.2011 - 01.2016
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