Highly resourceful, flexible and enthusiastic individual with over 20 years of experience maintaining high standards of service and production within customer service. I am very professional, organised, and reliable with excellent verbal communication skills with a friendly personality and plenty of customer service experience, including the ability to communicate with customers and staff of all ages clearly and politely. Ability to provide support, motivation and guidance to junior and senior staff. Ability to multitask, react decisively and willing to accept responsibility in meeting deadlines promptly with high standards and good judgement.
Food and Hygiene level 1 & 2
FSA Food Allergy
Personal Licence
Cellar Management