Gemma Harris

• Company Overview: Private health care company helping with personal care, companionship, basic domestics, end of life care
• Planned client meal plans, shopped for ingredients and cooked meals.
• Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
• Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
• Maintained client dignity and respect throughout dressing, showering and toileting.
• Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
• Managed aggressive and threatening behaviour, working with clients suffering mental health disorders.

Du-Boulay contracts: Leading main contractor in the commercial fit out and refurbishment sector of the construction industry.

My Role consist of:

• Offered friendly, efficient customer service and handled challenging situations with ease.
• Negotiated better prices through strategic sourcing, driving cost reduction.
• Coordinated the return of defective goods, ensuring replacements or refunds were promptly received.
• Identified opportunities for bulk purchases leading to significant cost savings.
• Collaborated with finance team to manage budgets effectively whilst making key purchasing decisions.
• Sourced new suppliers, negotiated contracts.
• Worked with highly complex purchase orders and contracts with values of up to thousands of pounds.
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Worked within; Infrastructure and structures, Railways, visualisation and pedestrian team.

• Conducted a simulation on London's biggest railway stations- analysing pedestrian flow.
• Contributed to departmental meetings, shaping strategic academic decisions related to Civil Engineering programme.
• Prioritised health and safety measures in all aspects of civil engineering work.