Gemma Footit
Alton,Hampshire
Summary
A results-driven professional with a strong foundation in pressure handling abilities and task scheduling. Demonstrates exceptional client interaction proficiency and critical-thinking skills, complemented by leadership in team settings. Accomplished at team collaboration and coordination, with effective listening skills and clear, concise communication. Possesses decision-making capacity, effective delegation, and risk assessment methods to drive successful outcomes. Committed to leveraging these competencies to achieve organisational goals and enhance team performance.
Overview
3
3
years of professional experience
Work History
Lifeguard
Everyone Active
Alton, Hampshire
07.2023 - Current
- Ensure safety of swimmers by diligent monitoring of pool activities.
- Enforce strict pool rules, reducing risk of accidents
- Escalate complex issues to senior staff for swift resolution.
- Identify and respond to hazards in designated areas.
- Administer basic first aid assistance, minimising patron discomfort whilst coordinating additional support services.
- Coordinate with other lifeguards for efficient work flow during peak hours.
- Patrol assigned areas to maintain safe customer environments.
- Performed rescues in high-pressure situations safeguarding patron lives.
- Carry out daily operational checks of equipment for optimal performance.
- Help organise special events like swimming competitions, enhancing community engagement.
- Built professional relationships with customers for feelings of safety and trust.
- Prepare detailed reports on incidents, aiding in future prevention measures.
- Remain calm under pressure to professionally handle evolving emergency scenarios.
- Undertake regular professional development training to stay updated on lifesaving techniques.
- Train regularly to maintain excellent fitness levels to meet physical job demands.
- Handle challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
- Set up pool equipment, supervising patrons to avoid misuse, damage and injury.
Assistant Junior Hockey Coach
Alton Hockey Club
Alton, Hampshire
09.2021 - 03.2022
- Built confidence of players by offering individual praise and recognising progress and achievements.
- Provided expert guidance for better tactical understanding.
- Developed trusted rapport with teams and individuals to understand strengths, weaknesses and motivations.
- Inspired good sportsmanship and adherence to official rulebook.
- Designed practising drills to enhance athletic abilities.
Pet care assistant
Gay Dog Boarding Kennels
Alton, Hampshire
02.2022 - 02.2022
- Fostered warm, welcoming atmosphere with professional handling techniques for incoming canines.
- Handled large dogs with firm approach.
- Ensured animals had access to water, necessary food supplies, according to exact owner instructions.
- Delivered excellent customer service to pet owners for seamless communication regarding their pets' welfare.
- Supported overall wellbeing, facilitating physical exercise and games for stimulation.
- Maintained clean and hygienic environment by regular cleaning and sanitisation of dog care facilities.
Education
GCSEs -
Eggars School
Alton, Hampshire 01.2020 - 06.2023
A-Levels -
Peter Symonds College
Winchester 09.2023 -
BTech Level 3 Diploma in Sporting Excellence -
Loughborough University
Loughborough 09.2023 -
National Pool Lifeguarding Qualification -
Royal Life Saving Society UK
Alton 02.2023 - 02.2023
Skills
- Pressure Handling Abilities
- Task scheduling and oversight
- Client Interaction Proficiency
- Critical-thinking
- Leadership in team settings
- Team Collaboration and Coordination
- Effective Listening Skills
- Clear and concise communication
- Decision making capacity
- Effective delegation
- Risk Assessment Methods
Affiliations
- Hockey
- Surfing
Accomplishments
2022 - Eggars School - Cross Country Performer of the year
2022 - Eggars School - Hockey Player of the year
2022 - Eggars School - Senior Colours
2022 - Eggars School - Roy Bone Memorial Sports Trophy
2022 - Duke of Edinburgh's Award - Bronze
2023 - Alton Hockey Club - Jnr Player of the year
2024 - Peter Symonds College - Hockey Honours Award
Languages
English
Native
Afrikaans
Intermediate
Spanish
Beginner
References
References available upon request.
Timeline
A-Levels -
Peter Symonds College
09.2023 -
BTech Level 3 Diploma in Sporting Excellence -
Loughborough University
09.2023 -
Lifeguard
Everyone Active
07.2023 - Current
National Pool Lifeguarding Qualification -
Royal Life Saving Society UK
02.2023 - 02.2023
Pet care assistant
Gay Dog Boarding Kennels
02.2022 - 02.2022
Assistant Junior Hockey Coach
Alton Hockey Club
09.2021 - 03.2022
GCSEs -
Eggars School
01.2020 - 06.2023
Similar Profiles
Anya DouglasAnya Douglas
Swimming teacher at Everyone ActiveSwimming teacher at Everyone Active
Elijah OmoniyiElijah Omoniyi
Personal Trainer Intern at Everyone ActivePersonal Trainer Intern at Everyone Active
Harriet CowperthwaiteHarriet Cowperthwaite
Lifeguard at Everyone ActiveLifeguard at Everyone Active