Gemma E Wood

• A dedicated and compassionate health and social care professional with extensive experience in adult care, leadership, and business management. As a self-employed business owner of a domiciliary care agency, I have successfully led and managed care services while ensuring high-quality, person-centred care. Skilled in leadership, compliance, staff management, safeguarding, and service development, with a strong commitment to maintaining exceptional standards and improving outcomes for clients.

Successfully expanded services in response to community demand.

Maintained high levels of client satisfaction and service quality.

Developed and implemented effective operational systems and procedures.

Core Skills

Leadership and Management

Adult Social Care

Domiciliary Care Services

Safeguarding Adults

Care Planning and Risk Assessment

Staff Recruitment and Supervision

Quality Assurance and Compliance

Communication and Relationship Building

Team Development and Mentoring

Problem Solving and Decision Making

Health and Safety

Person-Centred Care

• Passionate about empowering young adults with learning disabilities to achieve independence, choice, dignity, and positive outcomes. Strong knowledge of CQC regulations, safeguarding, staff development, quality assurance, and person-centred care planning. Committed to maintaining high standards of care, compliance, and continuous service improvement.

CQC Compliance and Regulatory Standards

Quality Assurance and Auditing

Safeguarding Adults

Person-Centred Care Planning

Learning Disabilities Support

Positive Behaviour Support (PBS)

Risk Assessment and Management

Care Planning and Reviews

Staff Recruitment, Training and Supervision

Leadership and Team Management

Incident Investigation and Reporting

Multi-Agency Working

Medication Management

Service Development and Improvement

Budget and Resource Management

Key Skills