Gemma Edwards
Market Harborough,Leicestershire
Summary
Dedicated team leader with a proven track record of fostering positive relationships and inspiring trust among staff and residents. Expertise in guiding a team to achieve organizational goals while maintaining a commitment to person-centered care. Focus on ensuring dignity and respect in all interactions, resulting in enhanced team performance and client satisfaction. Demonstrates strong communication and problem solving skills with a capacity to thrive under pressure and adapt to challenges effectively.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work history
Team leader
Peaker Park Care Village
Market Harborough, Leicestershire
2021.05 - Current
- Administer medication to residents in accordance with prescribed guidelines.
- Manage monthly medication orders for clients.
- Liaise with medical professionals daily to ensure seamless coordination of care for residents.
- Revise care plans and risk assessments to respond effectively to changing client needs and circumstances.
- Communicate updates regarding residents to ensure family members remain informed.
- Ensure delivery and maintenance of person-centred care with a focus on individual needs.
- Complete assessments via telephone and in-person for potential new clients to facilitate appropriate service offerings.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Conducted staff supervisions to identify areas for improvement in team member skills and collaboration.
- Ensured good communication with management within the home to foster an environment where concerns are promptly and effectively managed.
Care Assistant
Lenthall House
Market Harborough, Leicestershire
2020.09 - 2021.04
- Support residents in daily activities to foster independence and enhance quality of life.
- Deliver person-centred care to enhance overall wellbeing and satisfaction.
- Assist individuals in maintaining personal care and hygiene needs to promote overall well-being.
- Assisted residents during mealtimes.
Provided choices to enhance dining experience.
Supported dietary needs of residents. - Ensure residents unable to eat and drink independently receive necessary assistance to promote health and well-being.
- Assist residents with mobility needs to promote independence and enhance quality of life.
- Facilitated safe movement and handling of residents with mobility needs using specialised equipment
- Co-ordinates activities within the home to enhance resident engagement and promote tailored activities based on individual preferences.
- Co-ordinate diverse activities within the home, considering residents' known likes and dislikes to ensure active participation.
- Reported concerns regarding individual health and changes in needs to management for further advice and guidance.
Care Assistant
Peaker Park
Market Harborough, Leicestershire
2018.06 - 2018.12
- Assist individuals with personal care and toileting needs to promote hygiene and wellbeing.
- Provide assistance at mealtimes to promote adequate nutrition and well-being.
- Facilitated social activities within home to enhance community engagement and foster connections.
- Communicate health concerns and resident changes to team leader and nurse in charge to ensure optimal patient care.
- Ensure accurate documentation of care and observations to maintain high standards of patient safety and wellbeing.
Support Worker
New Horizons care
Market Harborough, Leicestershire
2017.01 - 2017.04
- Facilitated support for clients in both home and public settings, ensuring their requirements were met effectively.
- Assisting with personal care and hygiene routines, ensuring dignity and comfort for individuals.
- Supported individuals with toileting needs by implementing effective hygiene practices and maintaining a clean environment.ensure mobilising in and out of their home safely
- Prepared meals and beverages within domestic settings, ensuring high standards of quality and presentation.
- Administer tracheostomy care and support to enhance client comfort and safety.
- Facilitate enjoyable activities tailored to known preferences and dislikes.
- Facilitate engaging conversations, fostering emotional support and companionship
- Achieved a well-maintained living environment through effective management of cooking, cleaning, and small gardening tasks.
Delivered consistent support in household chores, enhancing overall functionality.
Care assistant
Carewatch
Market Harborough, Leicestershire
2010.08 - 2010.12
- Assisted with personal care tasks for clients.
Supported clients in maintaining hygiene and grooming routines.
Facilitated daily living activities according to individual needs. - Support individuals in managing toileting needs to promote independence and well-being.
- Prepared tailored meals for clients, ensuring adherence to individual dietary preferences.
- Assisted individuals with mobility and transfer needs.
Ensured safety during all activities. - Maintain detailed records of care delivered during each visit, capturing key observations and interventions.
- Communicated changes and concerns to senior management to ensure effective oversight and resolution.
Education
GCSEs -
Robert Smyth School
Market Harborough, Leicestershire 2007.09 - 2009.08
Skills
- Effective communication skills
- Empathetic support
- hardworking individual
- Leadership skills
- Customer relationship management
- Policy and procedure knowledge
References
References available upon request.
Timeline
Team leader
Peaker Park Care Village
2021.05 - Current
Care Assistant
Lenthall House
2020.09 - 2021.04
Care Assistant
Peaker Park
2018.06 - 2018.12
Support Worker
New Horizons care
2017.01 - 2017.04
Care assistant
Carewatch
2010.08 - 2010.12
GCSEs -
Robert Smyth School
2007.09 - 2009.08