Gemma Bullen
6 Oakley Way, Outwell
Summary
Motivated and confident young professional with strong customer service experience gained through busy hospitality and café environments. Skilled at building rapport, communicating clearly, and staying organised under pressure. Now looking to take the next step into estate agency, bringing excellent people skills, reliability, and enthusiasm to a team while learning the industry from the ground up. After hearing about potential upcoming opportunities, keen to show commitment and contribute positively to your agency.
Overview
1
1
year of professional experience
Work History
Café Assistant
Compass Catering
King’s Lynn
02.2026 - Current
- Provides friendly, efficient service in a busy café environment
- Prepares food/drinks and maintains hygiene standards
- Handles payments and till operations accurately
- Communicates clearly with customers and colleagues
- Keeps café clean, organised, and well-presented
- Adapts quickly to changing tasks and customer needs
Waitress
The Globe Inn
Wells-next-the-Sea
03.2025 - 02.2026
- Delivered professional service in a high-demand restaurant
- Built positive customer relationships
- Managed multiple tables calmly and efficiently
- Handled payments and orders with accuracy
- Resolved customer issues politely
- Supported team members during busy periods
Education
GCSE Level Education including - Maths, English, and Food Technology
Marshland High School
NorfolkSkills
- Excellent customer service
- Strong communication skills
- Ability to build rapport quickly
- Organised and reliable
- Works well under pressure
- Attention to detail
- Team player
- Problem solving mindset
- Time management
- Professional attitude
Hobbies
Horse Riding — Several years’ experience in leisure and competitive riding. Developed discipline, patience, responsibility, and perseverance through working closely with horses.
Timeline
Café Assistant
Compass Catering
02.2026 - Current
Waitress
The Globe Inn
03.2025 - 02.2026
GCSE Level Education including - Maths, English, and Food Technology
Marshland High School