Gemma Archer

• Leading end-to-end planning and delivery of Artistic Gymnastics competition for Glasgow 2026, ensuring full compliance with World Gymnastics and Commonwealth Games requirements
• Owned sport-specific delivery plans, integrating timelines, technical standards, infrastructure, and cross-functional dependencies
• Providing leadership on venue readiness, field of play design, overlay, logistics, and training environments
• Directing Games-time delivery of competition and training venues, including equipment, athlete services, and workforce coordination
• Leading stakeholder engagement with IFs, NGBs, CGAs, and Games partners to ensure alignment, readiness, and operational excellence
• Line manage Sport Coordinator(s), and Technical Operations Manager(s), supporting their development and readiness.
• Recruiting, developing, and leading large volunteer teams
• Support the appointment, development, and management of National Technical Officials in partnership with NGBs.
• Partnered with Technology and Functional Areas to deliver integrated scoring, timing, and results systems
• Ensure timely reporting against project milestones, budgets, and dependencies in alignment with the wider Sport Functional Area and Programme Management Office.
• Managing risk, readiness, reporting, and knowledge transfer, embedding safety, accessibility, sustainability, and athlete-centred delivery

• Promptly greeted patients, delivering professional and knowledgeable assistance.
• Handled telephone and face-to-face enquiries from staff, patients, and other agencies, providing information and clinical advice.
• Ensured accurate entry of patient and Radiology information into the computer system to maintain database integrity.
• Scheduled appointments for routine and non-routine radiological procedures, considering procedure type, location, consultant availability, preparation needs, and follow-up requirements.
• Complied with Health & Safety regulations to minimise risks to self and others.
• Maintained confidentiality of patient details at all times.

• Served as primary contact for patients and relatives, assessing call nature and required assistance.
• Conducted thorough searches of patient records to verify and update details for accuracy.
• Utilised effective questioning techniques while ensuring patient confidentiality under NHS 24 protocols.
• Employed Third Party tools like Language Line for effective communication with non-English speaking patients.
• Navigated the Patient Contact Management system to facilitate a safe patient journey and accurate documentation.
• Recorded patient information accurately and communicated it clearly.
• Identified life-threatening conditions and promptly transferred cases to Scottish Ambulance Service while reassuring callers.
• Ensured access to appropriate services through strong communication skills.

• Led strategic planning and delivery of the Scottish Gymnastics events portfolio, including the Domestic Events Programme, National Championships (all eight disciplines), Gymfest, and the Annual Awards Dinner
• Provided leadership to the events team, technical committees, and working groups, ensuring high-quality delivery across all disciplines and participation levels
• Drove high-quality, consistent event branding and promotion in partnership with communications and marketing teams, increasing visibility and engagement
• Established and scaled a sustainable volunteer recruitment programme to support current and future events
• Held full financial accountability for programme and individual event budgets, achieving strong cost control and revenue targets
• Built and managed key venue and supplier partnerships, improving facility agreements, equipment logistics, and long-term operational efficiency
• Led the transformation of the event and customer experience through improvements to technology, scoring, sound, lighting, and overall event presentation

• Supported the Sport Competition Manager in planning and delivering sport operations for Birmingham 2022
• Developed and maintained operational documentation for senior stakeholders, International Federations, and National Governing Bodies
• Coordinated sport-specific project plans, risks, issues, and key tasks to support athlete and spectator experience
• Represented the sport at planning meetings and built effective relationships with International Federations, NGBs, sponsors, and key partners
• Planned and delivered fan engagement and activation areas, enhancing spectator understanding of the sport
• Managed logistical planning and delivery for International Federation site visits and venue inspections
• Led Games-time operations within an assigned sport area, briefing and managing volunteers and working cross-functionally to deliver agreed sport requirements

• Liaise with the Coach Education Manager in Scottish Gymnastics to arrange availability to run the coach education courses
• Prepare the course materials and handouts required to teach the course
• Lead and present the course to coaches aged between 13 & 16 and encourage the recipients of the course to keep the athlete's health and well-being as a top priority through the use of best practice and behaviours
• Keep updated with the course contents with the latest guidance from the governing body

• Facilitated personal care assistance to enhance individual dignity and comfort.
• Supported meal preparation to ensure nutritional needs were met.
• Administered medication and maintained comprehensive records for accuracy.
• Accessed local community resources to promote engagement and support.
• Engaged in activities related to care and support, fostering well-being.
• Nurtured confidence and independence in service users, promoting social rehabilitation.
• Provided compassionate physical and emotional support to improve health outcomes.

Working at Dynamic Gymnastics Academy, City of Glasgow Gymnastics Club & West Lothian Artistic Gymnastics Club

Performance Coach

• Planning, preparing, and coaching the Performance gymnasts
• Planning, preparing, and coaching the Floor & Vault section
• Liaise with family members of the gymnasts in regard to the child's development and progress
• Leading difficult conversations with parents/guardians on behavioural issues arising during training sessions, whilst keeping the child's welfare as the highest priority
• Produce half yearly reports for the gymnasts
• Attend coaching workshops and clinics with high level coaches for coach development
• Developing, organising and leading competitions with gymnasts from all over Scotland to take compete in, for a variety of ages

Pre School Coach

• Plan fun and interactive sessions and lead the classes for children aged between 18 Months - 3 Years & 3 - 5 Years
• Preparation includes creating a fun and creative class that develops the child's physical and mental development through various stimulus.

• Interacted with customers via phone and email to provide accurate service information.
• Contacted clients to secure payments for Home Reports and Marketing Fees.
• Processed emails from colleagues, clients, and partner companies promptly.
• Prepared, typed, and quality assured property schedules for distribution.
• Verified figures on statistical reports for accuracy.
• Compiled monthly property brochures while ensuring quality standards for publication.
• Reviewed private advertisements to generate leads for Valuation Managers.

Working at Quiz Clothing & Next Retail Ltd

• Provided exceptional customer service as first point of contact for inquiries.
• Transformed shop layout to align with latest trends and Head Office directives.
• Managed cash and credit/debit card transactions efficiently.
• Maintained cleanliness and organisation of shop floor.
• Banked daily takings to ensure financial accuracy.