Summary
Overview
Work history
Education
Skills
Volunteering
References
Timeline
Generic

Gemma Archer

Uphall

Summary

Events professional with strong communication, problem-solving, and time management skills. Proven leadership in fast-paced environments, with a collaborative approach and strong IT proficiency. Focused on delivering seamless, high-quality event experiences.

Overview

14
14
years of professional experience

Work history

Sport Competition Manager - Artistic Gymnastics

Glasgow 2026 Commonwealth Games
Glasgow, Glasgow City
08.2025 - Current
  • Leading end-to-end planning and delivery of Artistic Gymnastics competition for Glasgow 2026, ensuring full compliance with World Gymnastics and Commonwealth Games requirements
  • Owned sport-specific delivery plans, integrating timelines, technical standards, infrastructure, and cross-functional dependencies
  • Providing leadership on venue readiness, field of play design, overlay, logistics, and training environments
  • Directing Games-time delivery of competition and training venues, including equipment, athlete services, and workforce coordination
  • Leading stakeholder engagement with IFs, NGBs, CGAs, and Games partners to ensure alignment, readiness, and operational excellence
  • Line manage Sport Coordinator(s), and Technical Operations Manager(s), supporting their development and readiness.
  • Recruiting, developing, and leading large volunteer teams
  • Support the appointment, development, and management of National Technical Officials in partnership with NGBs.
  • Partnered with Technology and Functional Areas to deliver integrated scoring, timing, and results systems
  • Ensure timely reporting against project milestones, budgets, and dependencies in alignment with the wider Sport Functional Area and Programme Management Office.
  • Managing risk, readiness, reporting, and knowledge transfer, embedding safety, accessibility, sustainability, and athlete-centred delivery

Administration Assistant

NHS Lothian
Edinburgh
03.2025 - 08.2025
  • Promptly greeted patients, delivering professional and knowledgeable assistance.
  • Handled telephone and face-to-face enquiries from staff, patients, and other agencies, providing information and clinical advice.
  • Ensured accurate entry of patient and Radiology information into the computer system to maintain database integrity.
  • Scheduled appointments for routine and non-routine radiological procedures, considering procedure type, location, consultant availability, preparation needs, and follow-up requirements.
  • Complied with Health & Safety regulations to minimise risks to self and others.
  • Maintained confidentiality of patient details at all times.

Call Handler

NHS24
Edinburgh
06.2024 - 03.2025
  • Served as primary contact for patients and relatives, assessing call nature and required assistance.
  • Conducted thorough searches of patient records to verify and update details for accuracy.
  • Utilised effective questioning techniques while ensuring patient confidentiality under NHS 24 protocols.
  • Employed Third Party tools like Language Line for effective communication with non-English speaking patients.
  • Navigated the Patient Contact Management system to facilitate a safe patient journey and accurate documentation.
  • Recorded patient information accurately and communicated it clearly.
  • Identified life-threatening conditions and promptly transferred cases to Scottish Ambulance Service while reassuring callers.
  • Ensured access to appropriate services through strong communication skills.

Events Manager

Scottish Gymnastics
Edinburgh
09.2022 - 05.2024
  • Led strategic planning and delivery of the Scottish Gymnastics events portfolio, including the Domestic Events Programme, National Championships (all eight disciplines), Gymfest, and the Annual Awards Dinner
  • Provided leadership to the events team, technical committees, and working groups, ensuring high-quality delivery across all disciplines and participation levels
  • Drove high-quality, consistent event branding and promotion in partnership with communications and marketing teams, increasing visibility and engagement
  • Established and scaled a sustainable volunteer recruitment programme to support current and future events
  • Held full financial accountability for programme and individual event budgets, achieving strong cost control and revenue targets
  • Built and managed key venue and supplier partnerships, improving facility agreements, equipment logistics, and long-term operational efficiency
  • Led the transformation of the event and customer experience through improvements to technology, scoring, sound, lighting, and overall event presentation

Assistant Sport Competition Manager - Gymnastics

Birmingham 2022 Commonwealth Games
Birmingham
08.2021 - 08.2022
  • Supported the Sport Competition Manager in planning and delivering sport operations for Birmingham 2022
  • Developed and maintained operational documentation for senior stakeholders, International Federations, and National Governing Bodies
  • Coordinated sport-specific project plans, risks, issues, and key tasks to support athlete and spectator experience
  • Represented the sport at planning meetings and built effective relationships with International Federations, NGBs, sponsors, and key partners
  • Planned and delivered fan engagement and activation areas, enhancing spectator understanding of the sport
  • Managed logistical planning and delivery for International Federation site visits and venue inspections
  • Led Games-time operations within an assigned sport area, briefing and managing volunteers and working cross-functionally to deliver agreed sport requirements

Tutor

Scottish Gymnastics
Edinburgh
03.2019 - Current
  • Liaise with the Coach Education Manager in Scottish Gymnastics to arrange availability to run the coach education courses
  • Prepare the course materials and handouts required to teach the course
  • Lead and present the course to coaches aged between 13 & 16 and encourage the recipients of the course to keep the athlete's health and well-being as a top priority through the use of best practice and behaviours
  • Keep updated with the course contents with the latest guidance from the governing body

Care at Home Care Worker

Ion Care and Support Ltd
Broxburn
10.2020 - 07.2021
  • Facilitated personal care assistance to enhance individual dignity and comfort.
  • Supported meal preparation to ensure nutritional needs were met.
  • Administered medication and maintained comprehensive records for accuracy.
  • Accessed local community resources to promote engagement and support.
  • Engaged in activities related to care and support, fostering well-being.
  • Nurtured confidence and independence in service users, promoting social rehabilitation.
  • Provided compassionate physical and emotional support to improve health outcomes.

Performance Coach, Pre School Coach & Judge

Artistic Gymnastics
Scotland
06.2015 - 09.2020

Working at Dynamic Gymnastics Academy, City of Glasgow Gymnastics Club & West Lothian Artistic Gymnastics Club

Performance Coach

  • Planning, preparing, and coaching the Performance gymnasts
  • Planning, preparing, and coaching the Floor & Vault section
  • Liaise with family members of the gymnasts in regard to the child's development and progress
  • Leading difficult conversations with parents/guardians on behavioural issues arising during training sessions, whilst keeping the child's welfare as the highest priority
  • Produce half yearly reports for the gymnasts
  • Attend coaching workshops and clinics with high level coaches for coach development
  • Developing, organising and leading competitions with gymnasts from all over Scotland to take compete in, for a variety of ages

Pre School Coach

  • Plan fun and interactive sessions and lead the classes for children aged between 18 Months - 3 Years & 3 - 5 Years
  • Preparation includes creating a fun and creative class that develops the child's physical and mental development through various stimulus.

Administrator

Your Move
Bathgate
01.2013 - 06.2015
  • Interacted with customers via phone and email to provide accurate service information.
  • Contacted clients to secure payments for Home Reports and Marketing Fees.
  • Processed emails from colleagues, clients, and partner companies promptly.
  • Prepared, typed, and quality assured property schedules for distribution.
  • Verified figures on statistical reports for accuracy.
  • Compiled monthly property brochures while ensuring quality standards for publication.
  • Reviewed private advertisements to generate leads for Valuation Managers.


Customer Sales Assistant

Retail Outlets
Livingston
08.2011 - 12.2012

Working at Quiz Clothing & Next Retail Ltd


  • Provided exceptional customer service as first point of contact for inquiries.
  • Transformed shop layout to align with latest trends and Head Office directives.
  • Managed cash and credit/debit card transactions efficiently.
  • Maintained cleanliness and organisation of shop floor.
  • Banked daily takings to ensure financial accuracy.

Education

BSc - Developing Athletes Through Professional Practice

Edinburgh Napier University
Edinburgh, EDH

Scottish Qualifications Certificate - Women's Artistic Gymnastics

UKCC Women's Artistic Level 1 - 4 & Pre School

SVQ Level 3 - Administration

Scottish Qualifications Authority

Higher National Diploma - Retail

Scottish Qualifications Authority

Skills

  • Active Listener & Good Communication
  • Interpersonal and Team Collaboration
  • Adaptable & Resilient
  • Problem Solving
  • Time Management
  • Leadership
  • IT & Computer Skills

Volunteering

Muller Birmingham Diamond League 2022 (Athletics) - Field of Play & Warm Up Area Team Member


References

References available upon request.

Timeline

Sport Competition Manager - Artistic Gymnastics

Glasgow 2026 Commonwealth Games
08.2025 - Current

Administration Assistant

NHS Lothian
03.2025 - 08.2025

Call Handler

NHS24
06.2024 - 03.2025

Events Manager

Scottish Gymnastics
09.2022 - 05.2024

Assistant Sport Competition Manager - Gymnastics

Birmingham 2022 Commonwealth Games
08.2021 - 08.2022

Care at Home Care Worker

Ion Care and Support Ltd
10.2020 - 07.2021

Tutor

Scottish Gymnastics
03.2019 - Current

Performance Coach, Pre School Coach & Judge

Artistic Gymnastics
06.2015 - 09.2020

Administrator

Your Move
01.2013 - 06.2015

Customer Sales Assistant

Retail Outlets
08.2011 - 12.2012

BSc - Developing Athletes Through Professional Practice

Edinburgh Napier University

Scottish Qualifications Certificate - Women's Artistic Gymnastics

UKCC Women's Artistic Level 1 - 4 & Pre School

SVQ Level 3 - Administration

Scottish Qualifications Authority

Higher National Diploma - Retail

Scottish Qualifications Authority
Gemma Archer